IT Support Technician

Memspa; Michigan; On-site; USD 40,000 - 45,000; Full time

Job summary

Newaygo Public Schools is seeking an IT Support Technician to assist the Technology Department with hardware, software, mobile devices and work orders. Reports to the Technology Director and works to keep technology services responsive to staff and students.

The role involves diagnosing issues, prioritizing service, and supporting classroom AV systems, with a full-time schedule and benefits. Deadline listed for application by Oct 9, 2026.

Qualifications

• High school diploma or equivalent; college degree related to IT preferred.
• Experience with basic computer troubleshooting and repair.
• Experience supporting mobile devices (ChromeOS and iOS).
• IT certifications (CompTIA A+, Net+, Sec+, Google IT Pro, etc.) are a plus.
• Willingness to learn and adapt to new technology.

Responsibilities

• Diagnose hardware and software problems and replace defective components.
• Prioritize customer service and respond to requests promptly.
• Assist staff with basic classroom audio/visual systems.
• Track and report technology work orders/tickets.
• Communicate status of service requests clearly to staff.
• Assist staff with full utilization of standard software features.
• Perform preventative maintenance and upgrades on district tech.

Skills

Troubleshooting

Mobile devices

Customer service

Communication

Adaptability

Education

High school diploma

College degree preferred

Tools

CompTIA A+

Net+

Sec+

Google IT Pro

Job description

Deadline: October 9, 2026
District/Organization: Newaygo Public Schools
Position/Type: Other, full time
Salary: 40,000-45,000

Newaygo Public Schools is hiring for an IT Support Technician to work in the Technology Department. This position is responsible for assisting the district technology director with hardware, software, mobile devices and technology work order requests. This position reports directly to the Technology Director.

QUALIFICATIONS

• Experience in basic computer troubleshooting and repair
• Experience supporting mobile devices (ChromeOS and iOS)
• Minimum of a high school diploma or equivalent, College degree or higher education in a related field is preferred
• Industry standard IT certifications (CompTIA A+, Net+, Sec+, Google IT Pro, etc.) are a plus
• Willingness to learn about new technology and adapt to its use
• Ability to relate positively with staff and students
• Valid Michigan driver’s license and good driving record

RESPONSIBILITIES

• Diagnose hardware and software problems and replace defective components
• Prioritize customer service
• Assist staff with basic classroom audio/visual systems
• Prioritize, track and report technology work orders/tickets
• Communicate clearly and completely with school staff regarding status of service requests
• Assist staff with full utilization of standard software package features
• Perform preventative maintenance and install upgrades on district owned technology and systems
• Other duties as assigned by the Technology Director

SALARY AND BENEFITS

• Full time/Full year position with comprehensive benefit package
• Salary range $40,000-45,000 depending on education and credentials

NPS CORE VALUES

Excellence, Integrity, Respect, Responsibility, Safety and Compassion

DATE POSTED: September 24, 2026

Newaygo Public Schools does not discriminate on the basis of race, sex, age, color, national origin, religion, disability, or any other protected characteristics in its education programs, activities, admissions, or employment policies, as required in Title IX of the 1972 Education Amendments, Executive Order 11246, as amended, Section 799A and 845 of the Public Health Act, Title VII of the Civil RightsAct of 1964, and Equal Pay Act.