School IT Support Pro — Keep Class Tech Running Smoothly

Sbhonline; New York (NY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Sbhonline seeks an IT Specialist for a Brooklyn, NY school to manage day-to-day technology needs and support faculty, staff, and administration. The role covers hardware, software, networks, and cybersecurity in a dynamic educational setting.

The ideal candidate is organized, responsive, and skilled at troubleshooting IT issues efficiently while maintaining data protection practices. This is a full-time position in Brooklyn, NY.

Qualifications

• Provide day-to-day IT support for faculty, staff, and administration.
• Troubleshoot hardware, software, network, printer, and connectivity issues.
• Install, configure, maintain computers and technology equipment.
• Set up user accounts, devices, email, and system access.
• Maintain school networks, Wi‑Fi, and internet connectivity.
• Assist with classroom technology, projectors, displays, printers, and other equipment.
• Diagnose and resolve technical issues promptly.
• Perform software updates and routine system maintenance.
• Support cybersecurity and data protection practices.
• Maintain inventory and documentation of devices and equipment.
• Coordinate technology purchases, repairs, and upgrades.
• Work with external IT vendors and service providers as needed.
• Assist with onboarding new employees and workstations.
• Provide basic technology training and guidance to staff.
• Document systems and recurring issues.
• Respond to urgent technology problems impacting operations.
• Assist with other technology-related projects as needed.

Responsibilities

• Provide day-to-day technical support for faculty, staff, and administration.
• Troubleshoot computer hardware, software, network, printer, and connectivity issues.
• Install, configure, maintain, and update computers and other technology equipment.
• Set up and manage user accounts, devices, email, and system access.
• Maintain school networks, Wi-Fi, and internet connectivity.
• Assist with classroom technology, projectors, displays, printers, and other equipment.
• Diagnose and resolve technical issues in a timely manner.
• Perform software installations, updates, and routine system maintenance.
• Help maintain cybersecurity and data protection practices.
• Manage technology inventory and keep accurate records of devices and equipment.
• Coordinate technology purchases, replacements, repairs, and upgrades as needed.
• Work with outside IT vendors and service providers when necessary.
• Assist with technology setup for new employees and workstations.
• Provide basic technology training and guidance to staff.
• Maintain organized documentation of systems, equipment, and recurring technical issues.
• Respond to urgent technology problems that may impact school operations.
• Assist with additional technology-related projects and responsibilities as needed.

Job description

Sbhonline seeks an IT Specialist for a Brooklyn, NY school to manage day-to-day technology needs and support faculty, staff, and administration. The role covers hardware, software, networks, and cybersecurity in a dynamic educational setting.

The ideal candidate is organized, responsive, and skilled at troubleshooting IT issues efficiently while maintaining data protection practices. This is a full-time position in Brooklyn, NY.