School IT Specialist - On-Site Desktop & Imaging

Questeq Inc; Carlisle (Cumberland County); On-site; USD 55,000 - 75,000; Full time

Job summary

Questeq Inc. supports Carlisle Area School District by providing on-site Information Technology assistance, including imaging, software installation, device management and help desk support.

The role emphasizes strong troubleshooting, AD administration and Windows/iOS device management. The ideal candidate will work in a fast-paced education setting, collaborating with district staff to ensure reliable technology and secure, up-to-date systems.

Qualifications

• Associate degree preferred.
• Experience providing computer and network support.
• Exceptional written and oral communication skills.
• Extensive troubleshooting skills.
• Ability to work in a demanding and fast-paced environment.

Responsibilities

• Imaging workstation setups and software installation.
• Hardware upgrades and troubleshooting.
• Resolve help desk tickets with timely solutions.
• Develop desktop configurations and update standard images.
• Manage patch distribution and ensure security updates.
• Maintain Active Directory policies and group configurations.
• Provide ongoing hardware and software support for district technologies.

Skills

Active Directory

Troubleshooting

Mobile devices

Microsoft platforms

iOS devices

Education

Associate degree

Job description

Questeq Inc. supports Carlisle Area School District by providing on-site Information Technology assistance, including imaging, software installation, device management and help desk support.

The role emphasizes strong troubleshooting, AD administration and Windows/iOS device management. The ideal candidate will work in a fast-paced education setting, collaborating with district staff to ensure reliable technology and secure, up-to-date systems.