School Health Center Administrative Coordinator

CATS Academy Boston; Braintree (MA); On-site; USD 42,000 - 58,000; Full time

Job summary

CATS Academy Boston is seeking a School Health Center Administrative Assistant to coordinate the daily administrative operations of the on-campus Health Center. The role supports communication among students, families, healthcare providers, pharmacies, insurance companies, and school personnel, with a focus on organization and discretion.

The position does not require Medical Assistant certification or other clinical credentials. All medical matters are handled by licensed professionals.

Qualifications

• Two years of administrative or office-management experience preferred.
• Experience in school or healthcare settings is strongly preferred.
• Familiarity with health insurance processes is a plus.

Responsibilities

• Coordinate daily administrative operations of the Health Center.
• Welcome students and notify healthcare professionals of arrivals.
• Manage Health Center calendars, appointments, and referrals.
• Answer telephone calls, monitor email, and respond to routine inquiries.
• Maintain health records and collect required health documentation.
• Identify missing or incomplete documentation and obtain it.
• Prepare routine correspondence, forms, reports, and summaries.
• Maintain an orderly Health Center environment.
• Serve as primary admin contact for Health Center procedures.
• Coordinate communication with families and external providers.
• Schedule external appointments and coordinate transportation.
• Verify insurance information and maintain trackers.
• Refer clinical questions to licensed professionals.

Skills

Organization

Communication

Confidentiality

Customer service

Multitasking

Calm demeanor

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

Electronic health records (EHR)

Office software (email, calendar, spreadsheets, databases)

Job description

CATS Academy Boston is seeking a School Health Center Administrative Assistant to coordinate the daily administrative operations of the on-campus Health Center. The role supports communication among students, families, healthcare providers, pharmacies, insurance companies, and school personnel, with a focus on organization and discretion.

The position does not require Medical Assistant certification or other clinical credentials. All medical matters are handled by licensed professionals.