School Front Office & Family Services Lead

Presidio Knolls School Inc; San Francisco (CA); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Comprehensive benefits package

Paid time off

Job summary

Presidio Knolls School Inc. seeks an Administrative Assistant to join our front office, serving families, staff, and visitors with warm, professional service. The role emphasizes initiative, ownership, and calm problem-solving in a busy school environment.

You will support the Business Office, coordinate meetings and events, track attendance, and help with student records, medications, and communications. A Mandarin-speaking background is highly desired.

Qualifications

• High school diploma or GED and at least six months of relevant administrative experience.
• Highly organized with strong attention to detail and follow-through.
• Ability to work independently, take initiative, and move work forward.
• Strong problem-solving and sound judgment for routine issues.
• Excellent customer-service orientation and professional communication.

Responsibilities

• Serve as welcoming front-line contact for students, families, employees, visitors, and vendors.
• Resolve routine issues independently and escalate when needed.
• Anticipate front-office needs and address issues proactively.
• Manage multiple priorities with accuracy and discretion.
• Respond calmly to emergencies, schedule changes, and unexpected events.
• Build positive relationships with students across ages and supervise as needed.
• Maintain attendance records and communicate with parents.
• Maintain school records, purchasing, and procurement documentation.
• Coordinate meetings, rooms, and equipment with leadership support.
• Assist with field trips, staff travel, and event logistics.
• Provide basic care for injured or unwell students within school protocols.

Skills

Highly organized

Attention to detail

Initiative

Customer-service orientation

Communication skills

Calm under pressure

Multitasking

Team collaboration

Mandarin (desirable)

Education

High school diploma or GED

Tools

Office software

Job description

Presidio Knolls School Inc. seeks an Administrative Assistant to join our front office, serving families, staff, and visitors with warm, professional service. The role emphasizes initiative, ownership, and calm problem-solving in a busy school environment.

You will support the Business Office, coordinate meetings and events, track attendance, and help with student records, medications, and communications. A Mandarin-speaking background is highly desired.