School Front Desk Secretary — Welcoming, Admin Support

Madison Metropolitan School District; Madison (WI); On-site; USD 34,440 - 38,572; Full time

Job summary

Madison Metropolitan School District is seeking a dedicated clerical professional for the 2026-2027 school year. The role involves front desk duties, coordinating substitutes, and supporting students, families, and staff in a dynamic school office environment.

The ideal candidate has secretarial or customer service experience, proficiency with Microsoft Office and Google apps, and a willingness to learn in a diverse school community.

Qualifications

• Secretarial or customer service experience required.
• Proficient with Microsoft Office and Google applications.
• High school diploma or equivalent.
• Experience with children and youth is preferred.
• Cross-cultural experience encouraged.
• Ability to use email and basic technology.

Responsibilities

• Provide Front Desk Customer Assistance
• Support Substitute Teachers, Substitute Special Education Assistants, etc.
• Support staff and family communication
• Assist students daily with day-to-day needs/questions in a fast-paced environment
• Assist staff, volunteers and parents with various questions and concerns
• Distribute and maintain records for Metro Bus passes
• Assist with the coordination of substitutes in the mornings
• Assist with running electronic sign in

Skills

Secretarial exp

Customer service

Microsoft Office

Google apps

Email

Experience with kids

Education

High school diploma

Tools

Microsoft Office Suite

Google Applications

Email clients

Job description

Madison Metropolitan School District is seeking a dedicated clerical professional for the 2026-2027 school year. The role involves front desk duties, coordinating substitutes, and supporting students, families, and staff in a dynamic school office environment.

The ideal candidate has secretarial or customer service experience, proficiency with Microsoft Office and Google apps, and a willingness to learn in a diverse school community.