School-Based Patient Services Specialist — Front Desk & Scheduling

The Healthcare Connection; Cincinnati (OH); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life & Short-Term Disability Insurance

403(b) Retirement Plan

Paid Holidays

Job summary

The HealthCare Connection in Cincinnati, OH is seeking a School Based Patient Service Specialist to greet patients, register them at arrival, verify insurance data, and collect payments. You will manage appointments and assist with forms, supporting the finance team and maintaining accurate records.

We value customer-focused individuals who thrive in a fast-paced setting and are committed to health equity. Experience with EHR systems (NextGen a plus) and strong communication are essential.

Qualifications

• 1–3 years of experience in a clinical or medical office setting.
• Proficiency in Microsoft Office and computer systems.
• Familiarity with EHR systems; NextGen experience is a plus.
• Ability to multitask in a busy environment with frequent interruptions.
• Strong communication and interpersonal skills.
• Resume must be attached to be considered.
• Medical, Dental, and Vision Insurance; Free Life & Short-Term Disability Insurance; 403(b) Retirement Plan with employer match; 10 Paid Holidays.

Responsibilities

• Greet and register patients upon arrival
• Verify and update patient demographic and insurance information
• Collect payments and co-pays for services
• Schedule, confirm, cancel, and reschedule appointments
• Assist patients with forms and paperwork
• Work with the Finance department regarding patient balances
• Support administrative and reporting tasks as needed

Skills

Front desk

Registration

Scheduling

Microsoft Office

EHR NextGen

Communication

Job description

The HealthCare Connection in Cincinnati, OH is seeking a School Based Patient Service Specialist to greet patients, register them at arrival, verify insurance data, and collect payments. You will manage appointments and assist with forms, supporting the finance team and maintaining accurate records.

We value customer-focused individuals who thrive in a fast-paced setting and are committed to health equity. Experience with EHR systems (NextGen a plus) and strong communication are essential.