School-Based Case Manager & Success Coach

Child & Family Services; New Bedford (MA); On-site; USD 34,000 - 40,000; Full time

Job summary

Child & Family Services in New Bedford, MA is seeking a Senior Success Coach to provide intensive case management embedded in public middle schools. This full-time role offers a salary hourly range and a dedicated team led by the ASPIRE Program Director.

The position requires a Master’s degree and experience with youth and families, plus a focus on culturally competent, person-centered care. A $1 per hour language differential is available for eligible languages.

Qualifications

• Master’s level degree in Counseling, Social Work, Psychology, or related field.
• Experience working directly with youth, families, and substance use issues.
• Ability to work with culturally diverse populations.

Responsibilities

• Provide a safe, welcoming environment for clients and families.
• Collaborate with team, clients, and families to implement person-centered and trauma-informed care.
• Perform intake interviews, needs assessments, and individual service planning.
• Provide psychoeducation and advocacy as appropriate.
• Conduct case management meetings with parents/caregivers to discuss progress toward goals.
• Maintain documentation of meetings, releases, communications, referrals, and paperwork.
• Advocate on behalf of youth and family.
• Develop youth development strategies to ensure timely and effective support services.
• Maintain long-term relationships with families.
• Identify resources and establish a referral system with community agencies.
• Prepare and submit monthly and quarterly data.
• Conduct community outreach by planning events and activities.
• Visit homes of participating families as appropriate.
• Coordinate with schools to ensure educational requirements are met.
• Use motivational interviewing to empower clients and families.
• Monitor and track outcome measures.
• Maintain case record expectations as required by agency.

Skills

Case management

Cultural competency

Education

Master’s degree in Counseling, Social Work, Psychology, or related field

Job description

Child & Family Services in New Bedford, MA is seeking a Senior Success Coach to provide intensive case management embedded in public middle schools. This full-time role offers a salary hourly range and a dedicated team led by the ASPIRE Program Director.

The position requires a Master’s degree and experience with youth and families, plus a focus on culturally competent, person-centered care. A $1 per hour language differential is available for eligible languages.