Senior Student Support Case Worker

Child & Family Services Inc; New Bedford (MA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical – Harvard Pilgrim/HealthPlans

Dental – Unum

Vision - EyeMed

401K

Tuition reimbursement

Life Insurance

Paid Holidays

Job summary

Child & Family Services Inc. is seeking a Senior Success Coach to provide intensive case management and family-centered, trauma-informed care in New Bedford or Fall River public middle schools.

The role includes intake interviews, service planning, advocacy, and psychoeducation, with travel to multiple settings as needed. The position requires a Master’s degree in Counseling, Social Work, or Psychology, experience with youth and families, and a commitment to culturally diverse populations.

Qualifications

• Master’s level degree in Counseling, Social Work, Psychology or related field.
• Experience working directly with youth, families, and substance use issues.
• Ability to work with culturally diverse populations.
• Must have a valid driver’s license and reliable transportation.
• Strong communication and documentation skills.

Responsibilities

• Provide a safe, welcoming environment for clients and families.
• Perform intake interviews, needs assessments, and individual service planning.
• Deliver psychoeducation and advocacy as appropriate.
• Conduct regular case management meetings with parents/caregivers and stakeholders.
• Maintain complete documentation of meetings, releases, and referrals.
• Develop youth development plans and coordinate services with community resources.
• Travel to various settings to deliver services and attend meetings.

Skills

Case management

Cultural competency

Communication

Advocacy

Family-centered care

Psychoeducation

Education

Master’s degree in Counseling, Social Work, Psychology

Job description

SummaryThe Senior Success Coach position is designed to provide intensive case management through the utilization of an array of evidence-based, culturally competent, person-centered, and family centered services, individual mentoring, psychoeducational programming, care coordination, and other family support. This position is a full-time, 40 hour/week position that is embedded in New Bedford or Fall River public middle schools. The person holding this position reports directly to the ASPIRE Program Director and is supported by a bachelor’s level Success Coach.$1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish or ASL)Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right.Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated.Job Responsibilities & Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.Provide a safe, welcoming, and clean environment for our clients and familiesWork in collaboration with team members, clients, and families to implement person-centered and family-centered, recovery-oriented, evidence-based and trauma-informed carePerform intake interviews, needs assessments, and individual service planningProvide psychoeducation and advocacy as appropriateConduct case management meetings regularly with parents/caregivers and other stakeholders to discuss progress toward client-centered goals and to modify individual service plans as neededMaintain proper and complete documentation of meetings, releases, communication, referrals, and other paperworkProvide advocacy on behalf of the youth and their familDesign and implement individualized youth development strategies to ensure that recommended support services are provided in a logical, timely, and effective mannerDevelop and maintain mutually respectful long-term relationships with familiesIdentify resources in partnership with youth and families, establishing a referral system among community agencies and resources, and supporting youth and families in accessing these resourcesPrepare and submit monthly and quarterly dataConduct community outreach by planning and executing social and educational events and outingsVisit the homes of participating families as appropriateCoordinate with the school to ensure educational requirements are being metUtilize evidence-based interventions, including motivational interviewing skills to empower clients and families with improving their overall health and wellnessMonitor and track appropriate outcome measuresMaintain case record expectations as required by the agency, funding sources, and accreditation authoritieOther DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Required Education and ExperienceA minimum of a Master’s level degree in Counseling, Social Work, Psychology, or a related field is required along with experience working directly with youth, families, and substance use issues. In addition, the ability to work with culturally diverse populations.Cultural Competency Qualifications:Awareness of personal attitudes, beliefs, biases, and assumptions about othersKnowledge of the various dimensions of diversity, including gender, race, and ethnicityAcknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same wayCultural knowledge of key populations that will be served to address disparities in service deliveryDemonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's ownDemonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agencyTravel RequiredMust have a valid driver’s license and reliable transportation that meets CFS Driver Policy. Travel is required to provide services in different settings and to attend agency meetings, events, and trainingsBenefits:Benefit eligible at 20+ hours per weekMedical – Harvard Pilgrim/HealthPlans Inc.Dental – UnumVision - EyeMedWellworks for You (Employee Wellness)2 weeks’ vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years12 Sick Days, 10 Paid Holidays, and 2 Personal Days per yearFlexible spending accounts – save on medical expenses and dependent care!401K – CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50%100% Employer paid Life Insurance100% Employer paid Long Term Disability and AD&DSupplemental/Voluntary Life Insurance, AD&D Insurance, Accident Insurance, Critical Illness Insurance, and Hospital Indemnity Insurance available for you, your spouse, and your childrenTuition reimbursement – Up to $1,500 per calendar yearProfessional Licensure reimbursement (LICSW, LMHC)24-hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events!Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ+, AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.