Student-Success Financial Aid Counselor

University of North Texas - Denton; Denton (TX); On-site; USD 36,000 - 44,000; Full time

Job summary

University of North Texas in Denton seeks a Financial Aid Counselor to join the Financial Aid & Scholarships team. You will counsel students and families on federal, state, and institutional policies, and manage need analysis and verification for various aid programs.

The role involves presenting financial aid information, processing applications, using NSLDS and other systems, and coordinating with Admissions, Registrar, and Student Accounting as needed.

Qualifications

• Associate's degree and two years of office administration experience; or any equivalent combination of education, training and experience.
• Proficiency in Microsoft Office.
• Ability to problem solve, multitask and organize in a fast paced collaborative environment.
• Ability to effectively communicate.

Responsibilities

• Counsel and educate students and families regarding federal, state and institutional policies, procedures and regulations.
• Analyze and process financial aid and/or scholarship applications for need analysis, verification documents, satisfactory academic progress and professional judgment.
• Maintain and apply knowledge of policy manual and procedures and keep abreast of information that impacts the department.
• Participate in outreach initiatives that promote awareness of financial assistance; prepare and conduct presentations.
• Perform detailed technical duties focused on student loan programs (Parent PLUS and Graduate PLUS).
• Access, utilize and update information in various software programs (PeopleSoft, NSLDS, COD, FAA Access).
• Serve as liaison between students/parents and other university personnel and agencies.
• Assist with developing procedures and training materials.

Skills

Public speaking

Communication

Problem solving

Multitasking

Organization

Customer service

Education

Associate's degree

Tools

Microsoft Office

Excel

Job description

University of North Texas in Denton seeks a Financial Aid Counselor to join the Financial Aid & Scholarships team. You will counsel students and families on federal, state, and institutional policies, and manage need analysis and verification for various aid programs.

The role involves presenting financial aid information, processing applications, using NSLDS and other systems, and coordinating with Admissions, Registrar, and Student Accounting as needed.