Scholarship Programs & Operations Coordinator

Ie University; United States; On-site; USD 36,000 - 58,000; Full time

Job summary

IE Foundation in Madrid is seeking a Junior Manager to oversee the operational execution of its scholarship portfolio. You will manage end-to-end journeys for scholarship recipients, including onboarding, accommodations, program support, and graduation follow-up, while maintaining donor relationships.

You will collaborate with Financial Aid, Admissions, Global Markets, Student Services and Legal to ensure effective scholarship program execution, budget forecasting and communications.

Qualifications

• Bachelor’s degree required; Master’s degree valued but not required.
• Fluency in English and Spanish with strong verbal and written communication.
• Experience in project coordination, program management, or institutional support roles.
• Experience with CRM systems and database management.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Knowledge and use of AI-based tools is highly valued.
• Excellent organizational skills, attention to detail and a proactive attitude.

Responsibilities

• Coordinate the end-to-end student lifecycle for scholarship recipients, including onboarding documentation, accommodation arrangements, support throughout the program, and graduation follow-up.
• Maintain detailed financial records for scholarship recipients throughout their scholarship.
• Manage all scholarship-related communications, including oversight of the team inbox, stakeholder inquiries, and student correspondence, ensuring timely and appropriate response.
• Support preparation and execution of scholarship selection committees including candidate dossiers and evaluation materials.
• Prepare academic performance reports and donor impact reports.
• Maintain and organize files and documentation for all scholarship programs.
• Help organize meetings and events for scholarship recipients and donor engagement.
• Collaborate with different departments of the organization (Financial Aid, Admissions, Global Markets, Student Services, Legal) to ensure effective execution of scholarship programs.
• Support departmental budget processes, including budget forecasting, invoice coordination and payment tracking with administration.
• Prepare presentations and materials needed for the program.
• Identify process improvement opportunities and support implementation of operational enhancements including AI solutions.

Skills

English fluency

Spanish fluency

Communication skills

Organization skills

Proactive attitude

Education

Bachelor’s Degree

Master’s degree valued

Tools

CRM systems

Microsoft Office

Job description

IE Foundation in Madrid is seeking a Junior Manager to oversee the operational execution of its scholarship portfolio. You will manage end-to-end journeys for scholarship recipients, including onboarding, accommodations, program support, and graduation follow-up, while maintaining donor relationships.

You will collaborate with Financial Aid, Admissions, Global Markets, Student Services and Legal to ensure effective scholarship program execution, budget forecasting and communications.