Scholarship Programs Coordinator | Impact & Operations

ie; Northern (KY); Híbrido; USD 47 000 - 63 000; Tempo integral

Resumo da oferta

IE University Foundation is seeking a Junior Manager to oversee the end-to-end execution of its scholarship portfolio in Madrid. You’ll coordinate onboarding, support services, and donor communications, ensuring operational excellence across all activities.

You will combine strategic partnership work with hands-on student support, leveraging CRM, data management, and AI tools to drive impact and access to education.

Qualificações

• Bachelor’s Degree. A Master’s degree is positively valued, although not an exclusive requirement.
• Fluency in both English and Spanish, and good communication skills (verbal and written).
• Previous experience in project coordination, program management, or institutional support roles.
• Experience with CRM systems and database management.
• Proficiency in Microsoft Office (Word, Excel and PowerPoint).
• Knowledge and use of AI-based tools is highly valued.
• Excellent organization skills, attention to detail and a proactive attitude.

Responsabilidades

• Coordinate the end-to-end student lifecycle for scholarship recipients, including onboarding documentation, accommodation arrangements, support throughout the program, and graduation follow-up.
• Maintain detailed financial records for scholarship recipients throughout their scholarship.
• Manage all scholarship-related communications, including oversight of the team inbox, stakeholder inquiries, and student correspondence, ensuring timely and appropriate response.
• Support preparation and execution of scholarship selection committees including candidate dossiers and evaluation materials.
• Prepare academic performance reports and donor impact reports.
• Maintain and organize files and documentation for all scholarship programs.
• Help organize meetings and events for scholarship recipients and donor engagement.
• Collaborate with different departments of the organization (Financial Aid, Admissions, Global Markets, Student Services, Legal) to ensure effective execution of scholarship programs.
• Support departmental budget processes, including budget forecasting, invoice coordination and payment tracking with administration.
• Prepare presentations and materials needed for the program.
• Identify process improvement opportunities and support implementation of operational enhancements including AI solutions.

Conhecimentos

Bilingual English/Spanish

Communication skills

Project coordination

Program management

Institutional support experience

AI-based tools knowledge

Organization skills

Proactive attitude

Formação académica

Bachelor’s Degree

Master’s degree valued

Ferramentas

CRM systems

Database management

Microsoft Office

Descrição da oferta de emprego

IE University Foundation is seeking a Junior Manager to oversee the end-to-end execution of its scholarship portfolio in Madrid. You’ll coordinate onboarding, support services, and donor communications, ensuring operational excellence across all activities.

You will combine strategic partnership work with hands-on student support, leveraging CRM, data management, and AI tools to drive impact and access to education.