Scholarship Program Administrator (Remote – Hybrid: MN)

Scholarship America; Oregon; Hybrid; USD 25,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

401(k) with company match

Paid time off

Educational reimbursement

Job summary

Scholarship America, a leader in administering private scholarships, seeks a Scholarship Program Administrator to manage a portfolio of scholarship programs. You will work with client partners through contract approval, student applications, evaluations, selections, notifications, college payments, and reporting.

You will consult with clients on best practices to improve student outcomes and support cross-functional teams.

Qualifications

• Background with client relationships through account management and/or customer service.
• Ability to work effectively with diverse groups in on-site and virtual environments.
• Excellent professional communication across verbal, written, chat and email channels.
• Ability to manage multiple priorities with strong time management.
• Attention to detail to ensure programs comply with contracts and timelines.
• Proficiency with Excel and MS Office Suite.
• Strong aptitude for learning and using new software tools.
• Initiative to analyze and solve problems.
• Associate's degree or equivalent experience.
• Desire to improve student outcomes for marginalized students.

Responsibilities

• Foster partner relationships and guide programs to maximize impact.
• Complete scholarship processes using multiple systems.
• Share knowledge and contribute to a positive team culture.
• Maintain detailed student and financial records and oversee award payments.
• Provide professional support to clients, students, parents, and schools.
• Support organizational change to increase efficiency and improve technology.
• Prioritize work to meet program timelines and deadlines.
• Understand applicant evaluation and participate in scholarship awards.
• Update program details and prepare periodical reports.
• Collaborate with other teams to meet program needs.
• Invoice and maintain financial accounts for assigned programs.

Skills

Account management

Customer service

Communication skills

Time management

Detail-oriented

Learning new software

Problem solving

Education

Associate's degree or equivalent experience

Bachelor's Degree or equivalent experience

Tools

Excel

MS Office Suite

Job description

Are you passionate about making a difference? Would you like to spend your working hours changing lives and building a better world? Do you want to help eliminate barriers to higher education for students in need? Consider joining the amazing team at Scholarship America, where we’re hard at work creating brighter futures for students and growing our impact so we can do even more.

Scholarship Program Administrator

Position directly contributes to our mission by effectively facilitating a portfolio of scholarship programs to change students' lives through scholarships. This role will work with client partners to guide them through their program cycle, including client contract approval, student applications, evaluations, selections, notifications, college payment, and reporting. The position consults with clients on Scholarship America best practices to achieve student outcomes and program goals. The Scholarship Program Administrator also works with cross-functional internal teams that support program delivery and assist students, parents, and school officials in a team environment.

Position Expectations:

• Proactively foster partner relationships, ensuring partners are kept up to date and aware of the status of the program, and provide suggestions and guidance in order to maximize program impact
• Responsible for the accurate completion of all processes required for the scholarship, using multiple customized and standard operating systems
• Share knowledge of business processes and procedural changes with team members, contributing to a positive, team-based culture
• Maintain detailed student and financial records, determine eligibility, and oversee student award payments, ensuring contract requirements are accurately fulfilled
• Use professional communication skills to provide support to clients, students, parents, recommenders, and schools
• Support and drive organizational change by providing input to increase efficiency and improve technology
• Implement organizational skills to prioritize work and ensure program timelines are met
• Understand and manage the applicant evaluation process and participate in granting scholarship awards
• Update and communicate program details to include contract and calendar, application processing and evaluation, allocation and distribution of awards, and preparation of reports
• Demonstrate positive collaboration with other areas of the organization to meet program needs
• Invoice and maintain financial accounts for assigned programs and provide assistance with financial reporting

Minimum Requirements:

• Successful background with client relationships through account management and/or customer service
• Demonstrated ability to work effectively, efficiently, and cooperatively with diverse groups of people in on-site and virtual environments
• Effective professional communication skills (verbal-phone, written-email, chat, letters, contracts, documentation); may include in-person contact for site visits
• Ability to work independently with strong time management & prioritization skills to effectively manage competing priorities
• Attention to detail to ensure programs are administered according to contract parameters and timelines
• Proficiency with Excel and other MS Office Suite products
• Strong aptitude for learning and effectively utilizing new software applications and digital tools
• Initiative to analyze and solve problems
• Associate's degree or equivalent experience
• A passion for improving student outcomes and a commitment to serving marginalized students of need

Preferred Requirements:

• Ability to coach and consult with partners on designing programs that support students of greatest need
• Experience providing customer service to or supporting diverse populations
• Cultural awareness to appreciate varied lived experiences and the potential impact on educational achievement
• Understanding of scholarship processes through personal or professional experience
• Multilingual skills (preferably Spanish)
• Bachelor's Degree or equivalent experience

Hourly Full Pay range:

$17.93 - $22.40 - $26.88. This is the pay range for our staff in this position, from entry to fully independent and proficient in the role utilizing our proprietary systems and processes. The candidate selected for this position will be offered a wage applicable to their background and skill set as aligned to our business.

This will result in an initial offer between $17.93 and $18.50 per hour for this position.

Application deadline:

Sunday, November 15 (by 11:00 pm CT)

Target start date:

Monday, January 11th, 2027

At Scholarship America, our team members are motivated by our core values: Student Impact, Teamwork, Inclusion, and Curiosity. Our vision is to empower an America where those with the most need have the opportunity to thrive through equitable pathways to education and training, and we are seeking fantastic team members to make that happen.

We know the best person for the job could be anywhere, so this position can be remote within the continental United States or hybrid from either our office in Bloomington or Saint Peter, MN.

To support that flexibility, we provide all employees with the equipment they need to succeed in their role, including a laptop, monitor(s), a mouse, and a keyboard.

Our employees enjoy a team-based, flexible work schedule, allowing them to flex around our core hours of Monday-Friday from 8:00 a.m.-4:30 p.m. Central Time. Because our roles require full availability and engagement during scheduled work hours, employees must make arrangements so that they are not serving as the primary caretaker of others during that time.

Scholarship America is committed to our team’s work/life balance, and our strong learning and development culture supports knowledge growth and professional development for all employees across foundational and job-specific skills.

This position is only open to candidates who reside in the United States during their employment. We will not consider applicants outside the U.S.

Scholarship America offers employees a robust total rewards package, focused on supporting their health and well-being now and in the future. We offer comprehensive choices for the following:

• Insurance (medical, dental, vision, basic life)
• Disability (short-term & long-term)
• Flexible spending accounts (medical & dependent care)
• 403(b) retirement fund with a 3% company match

In addition to schedule flexibility, we also provide paid time away from work (vacation, sick, personal, up to fifteen paid holidays annually), plus employee & dependent educational reimbursement programs which support our overall mission.

Details on our company mission, vision, values, and goals are available at www.scholarshipamerica.org.

We are an equal opportunity employer and believe a diverse workplace helps us better serve a broad range of student needs. All qualified candidates who meet the minimum requirements are encouraged to apply and will receive consideration for employment regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, parental or marital status.

With $6 billion in distributions to students since 1958, Scholarship America is the leading administrator of private scholarships in the United States.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.