Program Administrator - Scholarship

International Scholarship and Tuition Services, Inc. (ISTS); Nashville (TN); Remote; USD 60,000 - 85,000; Full time

Benefits offered by this job

Remote-friendly

Flexible PTO

Fully remote

Job summary

ISTS, International Scholarship and Tuition Services, Inc., is seeking a Program Administrator (Scholarship) to manage the full scholarship program lifecycle from planning to award administration. This full-time, exempt role offers remote work, strong collaboration with clients and applicants, and opportunities to improve processes using technology.

Ideal candidates have a bachelor's degree, 3+ years in relationship management, and 5+ years in service-driven environments, with excellent

Qualifications

• Bachelor's degree or equivalent experience required.
• 3+ years in relationship management.
• 5+ years in a service-driven environment.
• Strong written and verbal communication skills.
• Familiarity with scholarship guidelines preferred.

Responsibilities

• Manage scholarship programs from setup through awards.
• Coordinate timelines, requirements, and program deliverables.
• Support clients and applicants throughout the scholarship process.
• Monitor program performance and identify opportunities for improvement.
• Use technology to simplify workflows and increase efficiency.

Skills

Communication

Program management

Workflow management

Scholarship guidelines

Technical aptitude

Organizational skills

Office 365/SharePoint

Education

Bachelor's degree or equivalent experience

Tools

SharePoint

Office 365

Teams

Job description

Program Administrator (Scholarship) — Help students achieve their educational goals

At International Scholarship and Tuition Services, Inc. (ISTS), we help organizations turn scholarship programs into opportunities for individuals to pursue their educational goals. The Program Administrator brings that purpose to life by managing the full scholarship program cycle, from planning and implementation through award administration.

Why you’ll like this role

• Work that matters: Help students access scholarship opportunities and pursue their educational goals.
• A role with variety: Support applicants, manage programs, solve problems, and improve processes.
• Remote-friendly: Fully remote, computer-based work using email, messaging, phone, chat, and video tools.
• Flexible PTO: Take time off to recharge when you need it.

What You’ll Do

• Manage scholarship programs from setup through awards.
• Coordinate timelines, requirements, and program deliverables.
• Support clients and applicants throughout the scholarship process.
• Monitor program performance and identify opportunities for improvement.
• Use technology and AI to simplify workflows and increase efficiency.

You’ll be a great fit if you…

• Build strong relationships and communicate effectively.
• Stay organized while managing multiple priorities.
• Have experience in relationship management and service-driven environments.
• Enjoy solving problems and improving processes.
• Are comfortable using technology to work more efficiently.

Education And Experience

• Bachelor's degree or equivalent experience
• Three (3) or more years of experience in relationship management
• Five (5) or more years of experience working in a service-driven environment

Knowledge, Skills, And Abilities

• Excellent written and verbal communication skills
• Strong program, process, and workflow management skills
• Ability to interpret and apply scholarship guidelines and eligibility requirements
• Strong technical aptitude and ability to utilize the company’s technology platforms
• Strong organizational skills and attention to detail
• Fluency with Office 365 products (Teams, Outlook, Word, Excel, PowerPoint) and SharePoint

Position Type/Expected Hours of Work

This is a full‑time, exempt salaried position, and the expected regular business hours are Monday through Friday, 8:00 am to 5:00 pm CT. Hours may be flexible and vary as needed.