Program Administrator - Scholarship

ISTS; Nashville (TN); Remoto; USD 65.000 - 90.000; Tempo pieno

Descrizione del lavoro

ISTS, International Scholarship and Tuition Services, Inc., is seeking a Program Administrator (Scholarship) in Nashville to manage the full scholarship program lifecycle from planning to awards. This role emphasizes relationship management, process improvement, and client support in a fully remote setting.

You'll coordinate timelines and requirements, interpret scholarship guidelines, and use technology to streamline workflows.

Competenze

• Bachelor's degree or equivalent experience.
• Three or more years of relationship management experience.
• Five+ years in service-driven environments.

Mansioni

• Manage scholarship programs from setup through awards.
• Coordinate timelines, requirements, and program deliverables.
• Support clients and applicants through the scholarship process.
• Monitor program performance and identify improvement opportunities.
• Use technology to simplify workflows and increase efficiency.

Conoscenze

Relationship management

Communication skills

Organizational skills

Technical aptitude

Office 365

SharePoint

Process improvement

Formazione

Bachelor's degree or equivalent experience

Strumenti

Technology platforms

Descrizione del lavoro

Program Administrator (Scholarship) - Help students achieve their educational goals

At International Scholarship and Tuition Services, Inc. (ISTS), we help organizations turn scholarship programs into opportunities for individuals to pursue their educational goals. The Program Administrator brings that purpose to life by managing the full scholarship program cycle, from planning and implementation through award administration.

Why you'll like this role

Work that matters: Help students access scholarship opportunities and pursue their educational goals.

A role with variety: Support applicants, manage programs, solve problems, and improve processes.

Remote-friendly: Fully remote, computer-based work using email, messaging, phone, chat, and video tools.

Flexible PTO: Take time off to recharge when you need it.

What you'll do

Manage scholarship programs from setup through awards.

Coordinate timelines, requirements, and program deliverables.

Support clients and applicants throughout the scholarship process.

Monitor program performance and identify opportunities for improvement.

Use technology and AI to simplify workflows and increase efficiency.

You'll be a great fit if you...

Build strong relationships and communicate effectively.

Stay organized while managing multiple priorities.

Have experience in relationship management and service-driven environments.

Enjoy solving problems and improving processes.

Are comfortable using technology to work more efficiently.

Education and Experience

Bachelor's degree or equivalent experience

Three (3) or more years of experience in relationship management

Five (5) or more years of experience working in a service-driven environment

Knowledge, Skills, and Abilities

Excellent written and verbal communication skills

Strong program, process, and workflow management skills

Ability to interpret and apply scholarship guidelines and eligibility requirements

Strong technical aptitude and ability to utilize the company's technology platforms

Strong organizational skills and attention to detail

Fluency with Office 365 products (Teams, Outlook, Word, Excel, PowerPoint) and SharePoint

Position Type/Expected Hours of Work

This is a full-time, exempt salaried position, and the expected regular business hours are Monday through Friday, 8:00 am to 5:00 pm CT. Hours may be flexible and vary as needed.