Scheduling Supervisor

Westchester Medical Center Health Network; Town of Stony Point (NY); On-site; USD 55,000 - 85,000; Full time

Job summary

Westchester Medical Center Health Network is seeking a Scheduling Supervisor to manage all aspects of surgical scheduling and medical assisting. This role oversees the daily schedule, coordinates with physicians, patients, and outside offices, and ensures proper documentation and authorization for procedures.

The ideal candidate has 3 years of healthcare and supervisory experience, a high school diploma, and relevant certifications.

Qualifications

• 3 years of healthcare experience with surgical scheduling and supervisory duties
• High School diploma required; certification preferred
• EMR experience and familiarity with CPT/ICD-10 coding preferred
• POE or Medical Assistant Certification preferred

Responsibilities

• Maintain surgical schedule for physicians and coordinate updates.
• Coordinate surgical dates with patients and assist in scheduling by room/type.
• Obtain authorizations from insurance companies and ensure proper billing information.
• Assist with minor procedures and prepare exam rooms and supplies.

Skills

Surgical scheduling

Supervisory experience

Medical assisting

Healthcare experience

Education

High School diploma

POE Certification or Medical Assistant Certification

Tools

EMR systems

Billing & coding (CPT/ICD-10)

Job description

The Scheduling Supervisor provides support for surgical office by managing all aspects of surgical scheduling and medical assisting.

Responsibilities

• Maintain surgical schedule for physicians which includes daily communication to keep everyone apprised of updates.
• Maintain call schedule for general surgery department.
• Coordinate surgical dates with patients.
• Schedule correct surgery in appropriate room, OR, minor, in-patient, out-patient.
• Coordinate assistant surgeons both from within our office and other offices.
• Provide patients with proper pre-surgical preparations; bowel preps, medication restrictions, fasting, medical clearance, pre-admit testing.
• Obtain proper CPT and ICD-10 coding.
• Obtain necessary authorizations from insurance companies.
• Fax booking sheet including coding and authorization information, consents, physician orders, histories & physicals, and medical clearances to surgical booking department.
• Enter all pre-admit testing orders into the EMR for physician to review and sign.
• If there is a chance a same day surgery patient needs homecare, those orders need to be sent to home care.
• Assure all billing information is provided by physician on billing card before sending to billing department.
• Maintain clean and well stocked exam rooms.
• Order medical supplies.
• Triage patients.
• Obtain proper consents.
• Complete preliminary history & physical including vitals and enter into EMR system.
• Have procedure trays and other supplies ready for the physician.
• Assist with minor procedures, biopsies and irrigation & drainage.
• Pack and change dressings under supervision of surgeon.
• Proper specimen handling, packaging and sending to lab.
• Count and sterilize instruments.
• Drain & clean autoclave according to schedule.
• Change red bag waste & prepare for pick up.
• Change Cidex according to schedule.
• Maintain record of service for equipment.
• Enter orders into EMR for physician to review and sign.
• Obtain authorizations for Radiology procedures.
• Provide back to work/school notes.
• Manage the physicians' outboxes.
• Assist reception when needed.
• Handle all phones calls professionally and timely.
• Performs other tasks as assigned.

Qualifications/Requirements

Experience:
3 years of previous healthcare, surgical scheduling, supervisory experience and medical assistant experience preferred.

Education

High School diploma required.

Licenses / Certifications

POE Certification or Medical Assistant Certification preferred.

Other

N/A

Special Requirements

N/A