Scheduling Supervisor

Westchester Medical Center; Town of Stony Point (NY); On-site; USD 65,000 - 85,000; Full time

Job summary

Westchester Medical Center in New York is seeking a Scheduling Supervisor to oversee all surgical scheduling and medical assisting activities within the surgical office. You will manage daily scheduling, coordinate patient surgeries, and ensure accurate CPT/ICD-10 coding and prior authorizations.

The role requires 3 years of healthcare scheduling and supervisory experience, with a High School diploma; POE or Medical Assistant certification preferred.

Qualifications

• 3 years of previous healthcare, surgical scheduling, supervisory experience and medical assistant experience preferred.
• High School diploma required.
• POE Certification or Medical Assistant Certification preferred.

Responsibilities

• Maintain surgical schedule for physicians with daily updates.
• Maintain call schedule for general surgery department.
• Coordinate surgical dates with patients.
• Coordinate assistant surgeons from our office and other offices.
• Obtain proper CPT and ICD-10 coding and necessary authorizations.
• Enter pre-admit testing orders into the EMR for physician review.
• Assist with minor procedures, biopsies and irrigation & drainage.
• Maintain clean and well stocked exam rooms and order medical supplies.

Skills

Healthcare scheduling

Supervisory experience

Medical assisting

Coding knowledge (CPT/ICD-10)

EMR systems

Education

High School diploma

Tools

EMR systems

Job description

The Scheduling Supervisor provides support for surgical office by managing all aspects of surgical scheduling and medical assisting.

Responsibilities

• Maintain surgical schedule for physicians which includes daily communication to keep everyone apprised of updates.
• Maintain call schedule for general surgery department.
• Coordinate surgical dates with patients.
• Schedule correct surgery in appropriate room, OR, minor, in-patient, out-patient.
• Coordinate assistant surgeons both from within our office and other offices.
• Provide patients with proper pre-surgical preparations; bowel preps, medication restrictions, fasting, medical clearance, pre-admit testing.
• Obtain proper CPT and ICD-10 coding.
• Obtain necessary authorizations from insurance companies.
• Fax booking sheet including coding and authorization information, consents, physician orders, histories & physicals, and medical clearances to surgical booking department.
• Enter all pre-admit testing orders into the EMR for physician to review and sign.
• If there is a chance a same day surgery patient needs homecare, those orders need to be sent to home care.
• Assure all billing information is provided by physician on billing card before sending to billing department.
• Maintain clean and well stocked exam rooms.
• Order medical supplies.
• Triage patients.
• Obtain proper consents.
• Complete preliminary history & physical including vitals and enter into EMR system.
• Have procedure trays and other supplies ready for the physician.
• Assist with minor procedures, biopsies and irrigation & drainage.
• Pack and change dressings under supervision of surgeon.
• Proper specimen handling, packaging and sending to lab.
• Count and sterilize instruments.
• Drain & clean autoclave according to schedule.
• Change red bag waste & prepare for pick up.
• Change Cidex according to schedule.
• Maintain record of service for equipment.
• Enter orders into EMR for physician to review and sign.
• Obtain authorizations for Radiology procedures.
• Provide back to work/school notes.
• Manage the physicians' outboxes.
• Assist reception when needed.
• Handle all phones calls professionally and timely.
• Performs other tasks as assigned.

Qualifications/Requirements

Experience

3 years of previous healthcare, surgical scheduling, supervisory experience and medical assistant experience preferred.

Education

High School diploma required.

Licenses / Certifications

POE Certification or Medical Assistant Certification preferred.

Other

N/ASpecial Requirements:N/A