Scheduling Specialist

Gastroenterology-Specialties,-PC; Lincoln (NE); On-site; USD 38,000 - 48,000; Full time

Job summary

Gastroenterology-Specialties,-PC in Lincoln, NE is seeking a Scheduling Specialist to manage clinic appointments and gastroenterology procedures. You will ensure accurate data entry, coordinate with providers and the nursing team, and provide excellent patient service.

The role features weekday hours, a team-focused environment, and opportunities for professional growth within a busy gastroenterology practice.

Qualifications

• High school diploma or GED required or expected.
• One year of medical setting experience preferred.
• Knowledge of medical terminology desirable.
• Word processing and basic computer skills required.

Responsibilities

• Answer incoming calls to schedule appointments and procedures.
• Enter demographic and insurance information accurately.
• Schedule clinic appointments, procedures, radiology orders and labs.
• Obtain and follow up on patient referral orders from other practices.
• Coordinate with providers and nursing team for patient care tasks.
• Return voicemails as needed.
• Adhere to policies and participate in improvement activities.
• Attend trainings and departmental meetings.
• Maintain punctual attendance.
• Organize and prioritize work to meet deadlines.
• Perform other tasks as directed by supervisor.

Skills

Customer service

Attention to detail

Healthcare knowledge

Team-oriented

Word processing

Computer skills

Education

High school diploma or GED

Tools

Word processing

Computer skills

Job description

We are a busy Gastroenterology office with 34 Providers. We are looking for a team-oriented individual to provide great customer service to our patients! This individual should show great attention to detail and a passion for healthcare.

We are currently expanding our Practice by adding additional providers and several more procedure rooms! We are looking to bring on additional team members to help accommodate for the increased number of patients we will be seeing!

JOB TITLE:

Scheduling Specialist

GENERAL SUMMARY OF DUTIES:

Schedules patients for clinic appointments and a variety of gastroenterology outpatient procedures.

ESSENTIAL JOB FUNCTIONS:

• Answers incoming calls from patients looking to schedule appointments and procedures.
• Enters demographic and insurance information.
• Responsible for scheduling clinic appointments, procedures, radiology orders, and lab work.
• Obtains and follows-up on patient referral orders from other medical practices.
• Works closely with providers and nursing team to complete daily tasks for patient care and follow-up.
• Returns voicemails as needed.
• Maintains knowledge of and adheres to established organizational and departmental policies and procedures.
• Participates in organizational and departmental goals and performance improvement activities.
• Participates in personal and professional growth by attending in-services/educational workshops and scheduled departmental meetings.
• Keeps regular and punctual attendance.
• Organizes and prioritizes work to complete responsibilities according to plan within established time frames.
• Performs other tasks and special assignments as directed by the supervisor.

EDUCATION:

High school graduation or GED.

EXPERIENCE:

• One year of work experience in a medical setting preferred.
• Knowledge of medical terminology is desirable.
• Word processing and computer experience required.

HOURS:

Monday - Friday from 8:00am - 4:30pm. This position would have rotating Friday afternoons off!