Patient Scheduling Representative

One GI®; Memphis (TN); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Excellent paid time off

401(k) employer match

Education reimbursement

Internal growth opportunities

Health and supplemental benefits (FSA,

Job summary

Gastro One in Memphis, TN is seeking a full-time Patient Scheduling Representative to join our clinic team. The role requires prior medical office experience and knowledge of medical terminology; scheduling experience is a bonus.

The team emphasizes inclusivity and a people-first culture. Daily duties include updating patient referrals, demographics, and insurance data, scheduling visits per physician parameters, and providing patients with necessary forms and instructions.

Qualifications

• Experience in a medical office setting.
• Medical terminology coursework preferred.
• Formal training with at least one year as medical assistant or similar role.

Responsibilities

• Update referral, demographic, and insurance information in the practice management database.
• Schedule office and procedure visits according to physician parameters and preferences.
• Provide patients with the appropriate forms, literature, and instruction.
• Monitor wait list and reports for follow up appointments after clinic and endo.

Skills

Medical terminology

Scheduling

Customer service

Education

High School Diploma or equivalent

Job description

Ready to grow your skills and love where you work? Looking for a place where you can build your career and be part of a team that actually feels like a team!

At Gastro One, we are championing the power of inclusivity and a people first mentality. We hope to improve the human experience - from our patients to our colleagues.

If you are interested in joining our culture, we’re looking for a full-time Patient Scheduling Representative for our clinic. Must have previous experience working in a medical office setting and knowledge of medical terminology, previous scheduling experience is a bonus.

Awesome Perks, Just for You!

• Excellent paid time off for a healthy work/life balance.
• We’ve got your future in mind! With our generous 401(k) plan, we’ll help you grow your nest egg with an employer match that makes saving for retirement even sweeter.
• Looking to further your education? We want to help! We offer education reimbursement opportunities, with generous annual support based on your employment status.
• Internal growth opportunities. We want to aide in your training and development.
• Competitive health and supplemental benefits; with FSA and HSA options.
• Love where you work? Spread the word! Refer a friend who’d be a great fit for One GI and earn a special bonus when they join the team!

Snapshot Of Daily Duties

• Update referral, demographic, and insurance information in the practice management database.
• Schedule office and procedure visits utilizing physician appointment parameters and preferences. Update referral and recall entries in practice management system.
• Make decisions regarding safe procedure preparation and scheduling based on physician preferences.
• Provide patients with the appropriate forms, literature, and instruction.
• Monitor wait list and reports for follow up appointments after clinic and endo.

The Must Haves

• High School Diploma or equivalent required.
• Previous medical office experience, medical terminology coursework preferred.
• Formal training with at least one year experience as medical assistant, medical secretary, health unit coordinator, nursing assistant or similar role.
• In lieu of formal training has at least two (2) years experience involving patient care and is able to demonstrate a familiarity with medication names and purpose, a thorough understanding of basic medical terminology, basic knowledge of common diagnoses and surgeries, and patient health interviewing skills.

If you're ready to bring your energy, organization skills, and smile to a place that values you—we’d love to have you on the team.

Let’s do great work together—and have some fun while we’re at it!