Patient Scheduling Representative

One GI®; Nashville (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

PTO

401(k) match

Education reimbursement

Growth opportunities

Health benefits

Refer a friend bonus

Job summary

Associates in Gastroenterology is seeking a full-time Patient Scheduling Representative to join our clinic. You will manage patient scheduling, referrals, and demographics to keep the practice running smoothly.

Applicants should have medical office experience and knowledge of medical terminology; scheduling experience is a bonus. We value diversity and a people-first culture within One GI®, focused on excellent patient care and team collaboration.

Qualifications

• Must have experience in a medical office and knowledge of medical terminology.
• Scheduling experience is a bonus.
• Formal training with at least one year as medical assistant or similar role is preferred.
• Two years of patient care experience can substitute training.

Responsibilities

• Update referrals, demographics, and insurance information in the practice management database.
• Schedule office and procedure visits according to physician parameters.
• Provide patients with forms, literature, and instructions.
• Assist with recall entries and follow-up appointments.

Skills

Medical terminology

Scheduling

Medical office experience

Education

High School Diploma or equivalent

Job description

Have you been looking for a place to grow your skillset? Or perhaps you are looking for a place to develop your career surrounded by a diverse group where employees feel a sense of belonging.

At Associates in Gastroenterology, we are championing the power of inclusivity and a people first mentality. We hope to improve the human experience – from our patients to our colleagues.

If you are interested in joining our culture, we’re looking for a full-time Patient Scheduling Representative for our clinic. Must have previous experience working in a medical office setting and knowledge of medical terminology, previous scheduling experience is a bonus.

A Little About Us

AIG is a team of gastroenterologists and allied health professionals with a proven track record of providing excellent care that families can count on. We specialize in treating the full range of digestive diseases and endeavor to provide exceptional care, for every patient, every time.

We are powered by One GI®, a true collaboration of the very best clinical and business minds – which enables us to focus on what’s truly important – our patients.

Awesome Perks, Just for You!

• Excellent paid time off for a healthy work/life balance.
• We’ve got your future in mind! With our generous 401(k) plan, we’ll help you grow your nest egg with an employer match that makes saving for retirement even sweeter.
• Looking to further your education? We want to help! We offer education reimbursement opportunities, with generous annual support based on your employment status.
• Internal growth opportunities. We want to aide in your training and development.
• Competitive health and supplemental benefits; with FSA and HSA options.
• Love where you work? Spread the word! Refer a friend who’d be a great fit for One GI® and earn a special bonus when they join the team!

Snapshot of Daily Duties

• Update referral, demographic, and insurance information in the practice management database.
• Schedule office and procedure visits utilizing physician appointment parameters and preferences. Update referral and recall entries in practice management system.
• Make decisions regarding safe procedure preparation and scheduling based on physician preferences.
• Provide patients with the appropriate forms, literature, and instruction.
• Monitor wait list and reports for follow up appointments after clinic and endo.

The Must Haves

• High School Diploma or equivalent required.
• Previous medical office experience, medical terminology coursework preferred.
• Formal training with at least one year experience as medical assistant, medical secretary, health unit coordinator, nursing assistant or similar role.
• In lieu of formal training has at least two (2) years experience involving patient care and is able to demonstrate a familiarity with medication names and purpose, a thorough understanding of basic medical terminology, basic knowledge of common diagnoses and surgeries, and patient health interviewing skills.