Procedure Scheduler

University Physicians' Association; Knoxville (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with company match

Paid Time Off

Sick Leave

Life Insurance

STD/LTD

Job summary

A healthcare provider in Knoxville is seeking a full-time Procedure Scheduler to manage scheduling for GI procedures and tests efficiently. The ideal candidate should have at least two years of relevant office experience, demonstrate strong organizational skills, and maintain patient confidentiality. This position includes a comprehensive benefits package such as medical, dental, vision, paid time off, and a 401k with company match and immediate vesting.

Qualifications

• Minimum of two (2) years previous office experience including scheduling.
• Good reading comprehension and clear communication skills.
• Ability to deal compassionately and professionally with patients.

Responsibilities

• Schedule GI procedures and testing.
• Act as a liaison between providers and patients.
• Maintain patient confidentiality.

Skills

Scheduling of procedures

EHR familiarity

Patient communication

Insurance knowledge

Job description

Fast Paced Pediatric Gastroenterology office is currently looking for a full-time Procedure Scheduler.

RESPONSIBLE AND ACCOUNTABLE FOR:

• Scheduling of GI procedures, GI testing, and radiology testing.
• Precertification of procedures as determined by insurance
• Scheduling radiology procedures with central scheduling department
• Scheduling procedures with OR scheduling department
• Knowledge of specific insurance requirements
• Complete information in the computer under the appropriate physician’s schedule
• Assembles appropriate facility procedure packet and consent.
• Instructs patient on preparation for procedure
• Supplies patient with teaching materials and brochure
• Completing tasks timely, completely and correctly
• Documents all information completely and thoroughly in patient’s chart
• This position requires the employee to make every effort to remain a flexible, cooperative and supportive member of the staff; act as a liaison between the provider and the patient; and maintain friendly open lines of communication between the office and the outpatient/inpatient centers.
• Performs all duties in an independent manner with minimal direction and supervision
• Recognizes and performs duties which need to be performed, although not directly assigned

DUTIES AND TASKS INCLUDE BUT ARE NOT LIMITED TO:

• Keeps all patient information, practice information and staff information confidential
• Performs routine work under general supervision
• Follows established procedures, referring all new or unusual questions/concerns
• Acts as patient advocate, ensuring a setting that protects the rights of the patient and provides an atmosphere that does not compromise the patient’s physical or mental well-being, safety or dignity
• Maintains knowledge of, and complies with, established policies and procedures

Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD/LTD, Life Insurance, 401k with company match and immediate vesting, and more!

Requirements:

• Minimum of two (2) years previous office experience including scheduling and precerting in an EHR s
• Good reading comprehension and ability to clearly communicate with patients and other facilities
• Able to deal compassionately, professionally, and courteously with patients, their families, physicians and fellow staff