Scheduling Manager - Waterloo, IA

Cornerstone Caregiving; Waterloo (IA); On-site; USD 42,000 - 56,000; Full time

Job summary

Cornerstone Caregiving in Waterloo, IA is seeking a Scheduling Coordinator to manage schedules between clients and caregivers and support the local office with growth and operations. You will report to the Operating Director and help drive the office forward with effective coordination.

In this role you will handle after-hours on-call rotations, ensure compliance with regulations, and deliver responsive customer service to families and caregivers in a fast-paced environment.

Qualifications

• Minimum 1 year of home care/healthcare experience.
• Minimum 1 year of recruiting experience.
• Ability to thrive in a fast-paced office environment.

Responsibilities

• Schedule shifts by assessing client needs and caregiver availability.
• Ensure compliance with state and federal regulations.
• Handle calls from prospective and current clients and caregivers.
• Provide general operational support to the Operating Director.
• Rotate after-hours on-call responsibilities to staff shifts.

Skills

Recruiting

Healthcare experience

Communication

Job description

Cornerstone Caregivingis a non-medical, in-home care company primarily serving seniors. With over 450 offices in just 6 years, we aim to provide the highest quality of care for our clients across 43 different states (and counting). You will be managing schedules between clients and caregivers. You will report to our local Operating Director and assist in the growth and management of the office.

• Schedule Management: Assess client needs and caregiver availability to ensure that all shifts are properly staffed.
• Compliance: Ensuring office's compliance to state and federal regulations.
• Customer Service: Assist with incoming calls from prospective and current clients and caregivers.
• Administration: Provide general operational support to the Operating Director.
• On-Call: Rotate managing phone calls after hours to ensure that all shifts are properly staffed.

We are looking for someone who

• Wants to join a growing office and company
• Enjoys a fast paced work environment
• Has at least one year of experience working in home care/healthcare
• Has at least one year of recruiting experience

**We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**
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