Scheduling Manager – Woburn, MA

The Top Gun Program - Cornerstone Caregiving; Woburn, Northern (MA, KY); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Cornerstone Caregiving is seeking an Office/Operations Manager to coordinate scheduling between clients and caregivers across a growing home care network. You will report to the local Operating Director and help grow and manage the office.

Responsibilities include managing shifts, ensuring regulatory compliance, handling inquiries from clients and caregivers, providing general admin support, and rotating after-hours on-call coverage to maintain staffing.

Qualifications

• At least 1 year of experience in home care or healthcare.
• At least 1 year of recruiting experience.
• Ability to manage schedules between clients and caregivers.
• Willing to work in a fast-paced environment.

Responsibilities

• Manage schedules between clients and caregivers to ensure proper staffing.
• Ensure compliance with state and federal regulations.
• Provide customer service by handling incoming calls from clients and caregivers.
• Provide general administrative support to the Operating Director.
• Support after-hours on-call coverage to maintain staffing.

Skills

Schedule management

Compliance

Customer service

Administration

On-call staffing

Job description

Cornerstone Caregivingis a non-medical, in-home care company primarily serving seniors. With over 450 offices in just 6 years, we aim to provide the highest quality of care for our clients across 43 different states (and counting). You will be managing schedules between clients and caregivers. You will report to our local Operating Director and assist in the growth and management of the office.

• Schedule Management: Assess client needs and caregiver availability to ensure that all shifts are properly staffed.
• Compliance: Ensuring office's compliance to state and federal regulations.
• Customer Service: Assist with incoming calls from prospective and current clients and caregivers.
• Administration: Provide general operational support to the Operating Director.
• On-Call: Rotate managing phone calls after hours to ensure that all shifts are properly staffed.

We are looking for someone who:

• Wants to join a growing office and company
• Enjoys a fast paced work environment
• Has at least one year of experience working in home care/healthcare
• Has at least one year of recruiting experience

**We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**

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