Scheduling Manager – Norwalk

The Top Gun Program - Cornerstone Caregiving; Norwalk, Northern (OH, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Cornerstone Caregiving, based in Norwalk, OH, is seeking an Office Manager to coordinate schedules between clients and caregivers and assist the Operating Director with growth initiatives. This role requires attention to regulatory compliance and strong customer service skills.

The ideal candidate has at least one year of experience in home care or healthcare and at least one year of recruiting experience, with a readiness to work in a fast-paced office environment. Equal opportunity employer.

Qualifications

• At least one year of experience in home care/healthcare.
• At least one year of recruiting experience.
• Ability to manage caregiver and client schedules and coordinate on-call rotations.

Responsibilities

• Schedule management: assess client needs and caregiver availability to staff shifts.
• Compliance: ensure office complies with state and federal regulations.
• Customer service: assist with inquiries from clients and caregivers.
• Administration: support the Operating Director with daily tasks.
• On-Call: rotate after-hours phone coverage to maintain staffing.

Skills

Scheduling

Recruiting

Customer service

Job description

Cornerstone Caregivingis a non-medical, in-home care company primarily serving seniors. With over 450 offices in just 6 years, we aim to provide the highest quality of care for our clients across 43 different states (and counting). You will be managing schedules between clients and caregivers. You will report to our local Operating Director and assist in the growth and management of the office.

Office Location:Norwalk, OH

• Schedule Management: Assess client needs and caregiver availability to ensure that all shifts are properly staffed.
• Compliance: Ensuring office’s compliance to state and federal regulations.
• Customer Service: Assist with incoming calls from prospective and current clients and caregivers.
• Administration: Provide general operational support to the Operating Director.
• On-Call: Rotate managing phone calls after hours to ensure that all shifts are properly staffed.

We are looking for someone who:

• Wants to join a growing office and company
• Enjoys a fast paced work environment
• Has at least one year of experience working in home care/healthcare
• Has at least one year of recruiting experience

**We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**

#MGR-H