Scheduling Manager – Knoxville

Cornerstone Caregiving; Knoxville, Northern (TN, KY); Hybrid; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

Cornerstone Caregiving, a growing in-home care company, seeks an Office Scheduler in Knoxville, TN to manage schedules between clients and caregivers, ensure staffing coverage, and support the Operating Director with daily operations.

The role demands at least one year of experience in home care or healthcare and a year of recruiting experience. You will handle calls, maintain compliance with state and federal regulations, and provide administrative support in a fast-paced environment.

Qualifikationen

• Experience in home care/healthcare required.
• At least 1 year of recruiting experience cited as preferred.
• Ability to manage client and caregiver schedules in a fast-paced environment.

Aufgaben

• Schedule Management: Assess client needs and caregiver availability to ensure shifts are staffed.
• Compliance: Ensure office adheres to state and federal regulations.
• Customer Service: Handle inquiries from prospective and current clients and caregivers.
• Administration: Support the Operating Director with daily office operations.
• On-Call: Rotate after-hours phone coverage to ensure staffing.

Kenntnisse

Scheduling

Compliance

Customer service

Office administration

On-call coordination

Jobbeschreibung

Cornerstone Caregivingis a non-medical, in-home care company primarily serving seniors. With over 450 offices in just 6 years, we aim to provide the highest quality of care for our clients across 43 different states (and counting). You will be managing schedules between clients and caregivers. You will report to our local Operating Director and assist in the growth and management of the office.

Office Location: Knoxville, TN

• Schedule Management: Assess client needs and caregiver availability to ensure that all shifts are properly staffed.
• Compliance: Ensuring office’s compliance to state and federal regulations.
• Customer Service: Assist with incoming calls from prospective and current clients and caregivers.
• Administration: Provide general operational support to the Operating Director.
• On-Call: Rotate managing phone calls after hours to ensure that all shifts are properly staffed.

We are looking for someone who

• Wants to join a growing office and company
• Enjoys a fast paced work environment
• Has at least one year of experience working in home care/healthcare
• Has at least one year of recruiting experience

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Take the next step in your career path at Cornerstone Caregiving. Join our team of caring professionals who are making life brighter for seniors.