Scheduling & Customer Service Specialist

TradeCore Recruiting; Vienna (VA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Ongoing training and development

Career growth opportunities

Job summary

TradeCore Recruiting is seeking a Customer Service Representative (CSR) to join a growing team in Northern Virginia. In this role, you'll be the first point of contact for customers and facilitate a smooth office operation.

The ideal candidate enjoys helping others, has excellent communication skills, and can thrive in a busy environment. This position offers competitive pay, opportunities for advancement, and a supportive company culture where employees are valued.

Qualifications

• Previous customer service, dispatching, call center, or office administration experience preferred.
• Strong communication skills and professional phone etiquette.
• Excellent organizational and multitasking abilities.

Responsibilities

• Answer inbound customer calls and provide exceptional service.
• Schedule service calls and coordinate technician schedules.
• Manage customer records and maintain accurate information.

Skills

Customer service experience

Strong communication skills

Organizational abilities

Multitasking

Job description

TradeCore Recruiting is seeking a Customer Service Representative (CSR) to join a growing team in Northern Virginia. In this role, you'll be the first point of contact for customers and facilitate a smooth office operation.

The ideal candidate enjoys helping others, has excellent communication skills, and can thrive in a busy environment. This position offers competitive pay, opportunities for advancement, and a supportive company culture where employees are valued.