Scheduling & Customer Service Coordinator

Vaco Recruiter Services; Phoenix (AZ); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Discretionary bonuses

Health, dental, and vision benefits

401(k) retirement plan

Job summary

Vaco Arizona has partnered with a growing organization in Scottsdale that is seeking a Scheduling Coordinator to support day-to-day operations and customer scheduling activities. This is a fully on-site role offering $20 per hour.

The ideal candidate will coordinate daily schedules and service requests, communicate appointment confirmations and updates, and maintain accurate scheduling records while delivering a positive customer experience.

Qualifications

• 2+ years of experience in scheduling, customer service, administrative support, or a related role.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.

Responsibilities

• Coordinate and manage daily schedules, appointments, and service requests
• Communicate with customers regarding appointment confirmations, updates, and follow-ups
• Respond to customer inquiries via phone, email, and text
• Maintain accurate scheduling records and customer information
• Support a positive customer experience through timely communication and follow-through

Skills

Scheduling

Customer service

Communication

Organization

Job description

Vaco Arizona has partnered with a growing organization in Scottsdale that is seeking a Scheduling Coordinator to support day-to-day operations and customer scheduling activities. This is a fully on-site role offering $20 per hour.

Responsibilities

• Coordinate and manage daily schedules, appointments, and service requests
• Communicate with customers regarding appointment confirmations, updates, and follow-ups
• Respond to customer inquiries via phone, email, and text
• Maintain accurate scheduling records and customer information
• Support a positive customer experience through timely communication and follow-through

Requirements

• 2+ years of experience in scheduling, customer service, administrative support, or a related role
• Strong verbal and written communication skills
• Excellent organizational skills and attention to detail

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.