Call Center Representative!

Vaco Recruiter Services; Phoenix (AZ); On-site; USD 26,863; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement plan

Job summary

A recruiting firm is seeking Customer Service Representatives to join a dynamic team in Phoenix, AZ. Ideal candidates will possess at least one year of call center experience and strong data entry skills. The role offers competitive pay of up to $19.50 per hour and is 100% onsite, starting next week. Responsibilities include managing calls, resolving customer inquiries, and documenting interactions. This position provides the potential for future opportunities within the company.

Qualifications

• 1 year of experience in a call center environment.
• 1 year of data entry experience.

Responsibilities

• Manage a high volume of inbound and outbound calls.
• Provide accurate information and support on company products.
• Respond promptly to customer inquiries.
• Resolve customer issues professionally.
• Assist users with system navigation and order completion.
• Document customer interactions accurately.

Skills

Call Center Support

Data Entry

Job description

Vaco Phoenix is partnering with a client in Phoenix, AZ who has an immediate need for multiple Customer Service Representatives to join their growing team. The ideal candidates will have at least one year of call center experience and strong data entry skills.

These are contract-to-hire opportunities offering up to $19.50 per hour, and the positions are 100% onsite. The roles are set to start next week, so don’t miss this chance to join a dynamic and expanding organization!

Responsibilities

• Manage a high volume of inbound and outbound calls, ensuring efficient communication with customers.
• Maintain strong knowledge of company products and services to provide accurate information and support.
• Respond promptly to customer inquiries via phone, email, and online channels.
• Resolve customer issues with professionalism and a focus on satisfaction.
• Assist users with navigating the system and completing their orders.
• Accurately document customer interactions and feedback for future reference and improvement.

Qualifications

• Call Center Support - 1 year of experience
• Data Entry - 1 year of experience

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.