Scheduling & Customer Care Specialist

Talentify; Tennessee; On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Paid time off (PTO)

Job summary

Aston Carter is seeking a Scheduling Representative for an onsite role in Kodak, TN. You will manage inbound and outbound calls, assist customers, and schedule appointments while maintaining a friendly, professional demeanor.

The role emphasizes accurate documentation in CRM systems and collaboration with dispatch and leadership. Prior call center experience is a plus, but not required.

Qualifications

• High school diploma or equivalent required.
• Customer service or call center experience preferred but not required.
• Basic computer skills and ability to learn new tools; comfort with outbound calls.

Responsibilities

• Handle inbound and outbound calls to assist customers and schedule appointments.
• Provide friendly, professional support while managing high call volume.
• Document customer interactions accurately in CRM/software systems.

Skills

Customer service

Outbound calls

Multitasking

CRM software

Basic computer skills

Education

High school diploma or equivalent

Tools

CRM software

Job description

Aston Carter is seeking a Scheduling Representative for an onsite role in Kodak, TN. You will manage inbound and outbound calls, assist customers, and schedule appointments while maintaining a friendly, professional demeanor.

The role emphasizes accurate documentation in CRM systems and collaboration with dispatch and leadership. Prior call center experience is a plus, but not required.