Appointment Scheduling Specialist

Aston Carter; Tennessee; On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

PTO

Job summary

Aston Carter is seeking a Scheduling Representative to handle inbound and outbound calls, assist customers, and schedule appointments in Kodak, TN. The role emphasizes friendly, professional support while managing a high volume of calls.

The position involves documenting interactions in CRM systems and staying informed about services to provide accurate information. It is an onsite Contract to Hire role with eligibility for benefits.

Qualifications

• High school diploma or equivalent required.
• Customer service or call center experience preferred (not required).
• Basic computer skills and ability to learn new tools.
• Comfortable making outbound calls.

Responsibilities

• Handle inbound and outbound calls to assist customers and schedule appointments.
• Provide friendly, professional support while managing high call volume.
• Document customer interactions accurately in CRM/software systems.
• Assist with customer concerns, follow-ups, and problem resolution.
• Stay up-to-date on services to provide accurate information.
• Communicate with team members, dispatch, and leadership as needed.

Skills

Phone etiquette

Communication skills

Adaptability

Multitasking

Team player

Education

High school diploma or equivalent

Tools

CRM software

Microsoft Office

Job description

Aston Carter is seeking a Scheduling Representative to handle inbound and outbound calls, assist customers, and schedule appointments in Kodak, TN. The role emphasizes friendly, professional support while managing a high volume of calls.

The position involves documenting interactions in CRM systems and staying informed about services to provide accurate information. It is an onsite Contract to Hire role with eligibility for benefits.