Scheduling & Customer Care Specialist

Jobs for Humanity; Oregon; Hybrid; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive paid time off

One-time stipend to enhance work from

Medical, dental, and vision insurance

401K

Virtual team events

Job summary

NextClick Corp in Oregon seeks a Scheduler to be the central point of contact for appointment bookings, changes, and cancellations. You will work closely with team members to ensure timely completion of assessments and maintain clear communications with customers across multiple scheduling systems.

The role requires exceptional organizational skills, attention to detail, and strong customer-service abilities, with comfort using various scheduling and electronic record systems.

Qualifications

• Experience in customer service or scheduling preferred.
• Excellent verbal and written communication skills.
• Strong organizational abilities and attention to detail.

Responsibilities

• Serve as the central point of contact for appointment bookings, changes, and cancellations.
• Coordinate with team members to ensure timely completion of assessments.
• Maintain accurate scheduling records across multiple systems.

Skills

Customer service

Phone presence

Active listening

Conflict resolution

Empathy

Clear communication

Text/email etiquette

Job description

NextClick Corp in Oregon seeks a Scheduler to be the central point of contact for appointment bookings, changes, and cancellations. You will work closely with team members to ensure timely completion of assessments and maintain clear communications with customers across multiple scheduling systems.

The role requires exceptional organizational skills, attention to detail, and strong customer-service abilities, with comfort using various scheduling and electronic record systems.