Scheduling Specialist

Jobs for Humanity; Orlando (FL); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive paid time off

One-time stipend to enhance your work从

Medical, dental, and vision insurance

401K

Virtual team events

Job summary

Jobs for Humanity is seeking a professional Scheduler in the Orlando area to serve as the central point of contact for appointment booking, changes, and cancellations. You will collaborate with team members to ensure timely completion of assessments, and you will manage multiple scheduling and electronic record systems with precision.

The role rewards clear communication, exceptional organization, and a friendly phone presence, as you help convert inquiries into confirmed bookings and create

Qualifications

• Exceptional organizational skills and attention to detail.
• Comfort using multiple scheduling and electronic record systems.
• Strong communication abilities in interactions with customers

Responsibilities

• Serves as the central point of contact for appointment booking, changes, and cancellations.
• Works with team members to ensure timely completion of assessments.

Skills

Friendly phone presence

Empathy and patience

Clear communication

Job description

The Scheduler serves as the central point of contact for appointment booking, changes, and cancellations, and works closely with the team member to ensure timely completion of assessments. This position requires exceptional organizational skills, attention to detail, and strong communication abilities, with comfort using multiple scheduling and electronic record systems.

This role is often the first impression of the company, making customer service skills essential for creating positive interactions and representing effectively.

Customer Service Skills

• Friendly phone presence
• Empathy and patience
• Clear communication

What good looks like:

• Converts nervous callers into booked customers
• Makes customers feel taken care of

Perks and Benefits

• Competitive paid time off
• One-time stipend to enhance your work from home experience
• Medical, dental, and vision insurance
• 401K
• Virtual team events

Additional Information

All your information will be kept confidential according to EEO guidelines.