Scheduling Coordinator — Patient-Focused Dental Office

Talentify; Tewksbury (MA); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

401k plan with company match

Health Savings Account (HSA)

Medical Dental Vision coverage

Life Insurance

Disability insurance

Employee Assistance Program

Career path advancement

Job summary

Advanced Surgical Associates is seeking a Scheduling Coordinator for its in-office team in Tewksbury, MA. This full-time role focuses on exceptional patient care, coordinating appointments, and supporting referrals in a fast-paced oral surgery practice.

Required is a high school diploma and at least 1 year of customer service experience, with knowledge of dental terminology and a friendly, organized demeanor. We offer strong benefits and career growth opportunities.

Qualifications

• High school diploma or equivalent required.
• One year of customer service experience required.
• Understanding of dental terminology.
• Professional, friendly and organized with attention to detail.

Responsibilities

• Provide concierge-level customer service to patients, referrers and team members.
• Greet patients and visitors with a friendly demeanor on arrival.
• Answer the phone promptly with a smile.
• Schedule appointments to optimize patient satisfaction and room use.
• Prepare daily provider schedules and patient charts.
• Manage patient flow to reduce wait times.
• Maintain a neat reception area and professional relationships with referrers.
• Maintain HIPAA confidentiality and perform related duties as assigned.

Skills

Dental terminology

Customer service

Professional demeanor

Typing & filing

Organizational skills

Attention to detail

Education

High school diploma or equivalent

Job description

Advanced Surgical Associates is seeking a Scheduling Coordinator for its in-office team in Tewksbury, MA. This full-time role focuses on exceptional patient care, coordinating appointments, and supporting referrals in a fast-paced oral surgery practice.

Required is a high school diploma and at least 1 year of customer service experience, with knowledge of dental terminology and a friendly, organized demeanor. We offer strong benefits and career growth opportunities.