Scheduling Coordinator — Orthodontic Practice Growth

Corus Orthodontists; Newburyport (MA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Health spending account

401(k) with employer matching

Employee assistance program

Orthodontic treatment for family

Uniform allowance

Job summary

Corus Orthodontists seeks a Scheduling Coordinator to support Pavlo Orthodontics in Peabody and Newburyport, MA. The role involves managing patient schedules, coordinating between two practices, and ensuring a smooth patient experience.

The ideal candidate has 1–2+ years in a dental/orthodontic setting, strong communication skills, and proficiency with Microsoft Office and orthodontic software. A positive, detail-driven team player is essential.

Qualifications

• 1–2+ years of dental or orthodontic office experience preferred.
• Experience in an orthodontic or general dental clinic is an asset.
• Proficiency with Microsoft Office; experience with orthodontic management software is an asset.
• Exceptional interpersonal and communication skills, with the ability to build rapport with patients, parents, doctors, and staff.
• Keen attention to detail and time management skills.

Responsibilities

• Create exceptional first impressions and warmly welcome new patients.
• Schedule appointments for new and returning patients using scheduling templates.
• Confirm reminders and follow up on unconfirmed appointments; reschedule no-shows.
• Help grow the practice by optimizing doctor time and filling openings with clinical team input.
• Generate correspondence for referring dentists and maintain patient records.
• Assist with verification of insurance benefits and explain financial responsibilities.
• Prepare, submit, and track insurance claims and follow up to ensure timely reimbursement.

Skills

Dental office experience

Interpersonal communication

Microsoft Office

Customer service

Tools

Orthodontic management software

Job description

Corus Orthodontists seeks a Scheduling Coordinator to support Pavlo Orthodontics in Peabody and Newburyport, MA. The role involves managing patient schedules, coordinating between two practices, and ensuring a smooth patient experience.

The ideal candidate has 1–2+ years in a dental/orthodontic setting, strong communication skills, and proficiency with Microsoft Office and orthodontic software. A positive, detail-driven team player is essential.