Scheduling Coordinator (Nights)

Empath Health; West Palm Beach (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive Pay

Benefits & Wellness: Medical, dental,

Industry-Leading PTO: 5+ weeks

Job summary

Trustbridge Hospice, a member of Empath Health, seeks a Scheduling Coordinator in West Palm Beach to coordinate staff visits on a Thursday–Saturday 8pm–8:30am schedule (36 hours). The role focuses on staffing RNs, CNAs, LPNs, social workers, integrative therapists, and chaplains in line with each patient’s plan of care.

You’ll maintain weekend/holiday schedules, relay communications with physicians and families, ensure accurate visit assignments for payroll and billing, and support

Qualifications

• Two years’ experience in medical/clinical setting preferred.
• AA or AS degree preferred.
• Scheduling experience preferred.
• Knowledge of medical terminology required.
• Strong computer skills (Excel, Windows, MS Office) and willingness to learn new software.

Responsibilities

• Coordinate staffing and scheduling for safe, effective patient care.
• Optimally schedule RNs, CNAs, LPNs, social workers, therapists, and chaplains.
• Maintain weekend/holiday and On-Call RN schedules; manage daily assignments.
• Relay communications from patients, physicians, and caregivers to clinicians.
• Assign and verify visits for payroll and billing accuracy.
• Foster interdepartmental coordination and protect patient confidentiality.

Skills

Scheduling experience

Medical terminology

Excel

MS Office

Windows

Clerical skills

Education

AA or AS degree

Tools

MS Office

Job description

Trustbridge Hospice, a member of Empath Health is seeking a caring and motivated Scheduling Coordinator to work with us in our West Palm Beach location to provide coordination of our staff visits on the following schedule: Thursday - Saturday 8pm - 8:30am (36 hours).Since 1978, Trustbridge Hospice has been honored to serve families across Palm Beach and Broward counties with compassionate, community-based care. Formed from the legacy of Hospice by the Sea and Hospice of Palm Beach County, we continue to provide comfort, dignity, and peace to those facing advanced illness.What you'll Do:The Scheduling Coordinator position is the key position to coordinate staffing and provides timely and appropriate scheduling for safe and effective patient care delivery.Optimally schedules RNs, CNAs, LPNs, Medical Social Workers, Integrative Therapists and Chaplains to accomplish patient visits in accordance with the patient’s plan of care.Maintains coordination of the Weekend/Holiday Staff Schedule, the On-Call RN schedule and the daily assignments.Ensuring that communications from patients, physicians and caregivers are relayed to clinicians in a timely manner.Responsible for assigning and verifying visits for accuracy to facilitate accurate payroll and billing processes.Demonstrates effective liaison activities and interdepartmental communication and cooperation to support essential agency activities. Maintains utmost respect for confidentiality in care of the patient/family.Why Join Empath Health?Earn Competitive Pay: Your skills and contributions are recognized and rewarded.Benefits & Wellness: Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life.Grow Your Career: CEU support, tuition reimbursement, and advancement opportunities.Make a Difference: Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All.What You'll Need:Two years’ previous experience in medical /clinical setting strongly preferred.AA or AS degree strongly preferredPrevious scheduling experience is strongly preferred.Developed clerical and computer skills required.Must have a working knowledge of medical terminology.Must have excellent computer skills (Excel, Windows, MS Office - intermediate level proficiency) and be willing and able to learn new computer software packages.Unified in empathy, we serve our communities through extraordinary Full Life Care for All.Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida—including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support.Full Life Care means caring for the whole person—body, mind, and spirit—with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.At Empath Health, you’ll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life’s journey more meaningful.Empath Health is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (\"ADA\"), and applicable state and local laws. It is Empath Health's policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual's disability. Consistent with this policy of non-discrimination, Empath Health will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made Empath Health aware of his/her disability, unless doing so would cause an undue hardship to Empath Health. If you are an applicant and need a reasonable accommodation when applying for job opportunities within Empath Health or to request a reasonable accommodation to utilize Empath Health's online employment application, please contact [e-mail] Discrimination is Illegal. For more information, please refer to this machine-readable PDF to Know Your Rights: Workplace Discrimination is Illegal. If viewing in HTML, please see Know Your Rights: Workplace Discrimination is Illegal in English or Know Your Rights: Workplace Discrimination is Illegal in Spanish.