Scheduling Coordinator – Multi-Dept Customer Care

CHICAGO BASEMENT SYSTEMS LLC; Mokena (IL); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

CHICAGO BASEMENT SYSTEMS LLC in Mokena, IL is seeking a Scheduling Coordinator to manage the schedules for Sales, Production, and Service teams. This full-time role involves ensuring efficient calendars while providing outstanding communication to customers.

The ideal candidate will have strong organizational skills, experience in scheduling, and a commitment to teamwork. The position offers competitive hourly pay and a robust benefits package, including health insurance and 401(k) options.

Qualifications

• Experience in scheduling across multiple departments.
• Strong organizational and multitasking skills.
• Excellent communication skills with a customer-first mindset.

Responsibilities

• Schedule and confirm appointments for teams.
• Maintain full calendars and monitor availability.
• Communicate with homeowners to confirm appointment details.
• Update the CRM with accurate scheduling information.
• Identify and resolve scheduling conflicts quickly.

Skills

Experience in scheduling, dispatch, or coordination

Strong organizational and multitasking abilities

Excellent communication skills

Comfort using technology and CRM/scheduling software

Ability to solve problems

Team player in a fast-paced environment

Job description

CHICAGO BASEMENT SYSTEMS LLC in Mokena, IL is seeking a Scheduling Coordinator to manage the schedules for Sales, Production, and Service teams. This full-time role involves ensuring efficient calendars while providing outstanding communication to customers.

The ideal candidate will have strong organizational skills, experience in scheduling, and a commitment to teamwork. The position offers competitive hourly pay and a robust benefits package, including health insurance and 401(k) options.