Scheduling Coordinator - Home Care Agency

Modivcare; Village of Lynbrook (NY); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid Time Off

Employee Assistance Program

Employee discounts

Voluntary life and AD&D insurance

Legal services insurance

Short/Long-term disability

Hospital indemnity

Job summary

All Metro Health Care, a Modivcare Personal Care Service, is seeking a Care Coordinator Associate to support patient care scheduling and coordination. This role operates on a Monday–Friday schedule from 8:30 AM to 5:30 PM, with an on-site office at 170 Earle Avenue, Lynbrook, NY 11563, and offers benefits including health, 401(k), PTO, and more.

You will assign field staff schedules, communicate with patients and families, document visits, and support the Intake department as needed to ensure

Qualifications

• High School Diploma or GED is required.
• 2+ years of customer service experience.
• 1+ years of home healthcare experience preferred.
• EVV system experience preferred.
• Bilingual in English/Spanish is preferred but not required.

Responsibilities

• Assign field staff schedules and confirm with employees and patients.
• Speak with patients or families regarding schedules, call-offs, cancellations, and appointments.
• Document client data and visits in the scheduling system.
• Be backup to Intake for home care service requests.
• Communicate effectively with all involved in clients' care.

Skills

Customer service

Bilingual English/Spanish

EVV system

Education

High School Diploma or GED

Tools

EVV system

Job description

All Metro Health Care, a Modivcare Personal Care Service, is looking for aCare Coordinator Associate. You will have the opportunity to make a positive impact on the lives of our patients by ensuring their care needs are met effectively and efficiently.

• Pay:$18.00/Hourly
• Schedule:M-F 8:30AM-5:30PM
• Office Address: 170 Earle Avenue, Lynbrook, NY 11563

Benefits andPerks…

• Medical, Dental & Vision Insurance
• 401(k) with a 6% match
• Paid Time Off
• Employee Assistance Program
• Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
• Voluntary Term Life and AD&D Insurance
• Legal Services Insurance
• Short-Term and Long-Term Disability
• Accident, Critical Illness & Hospital Indemnity Insurance

You will...

• Assign field staff schedules and confirm assignments with employees and patients.
• Speak with patients or patient families regarding schedules, call-offs, cancelations, and appointments.
• Document client data and visits in the scheduling system
• Be the backup to the Intake department for receiving and coordinating home care service requests.
• Understanding that communication is vital within the office as well as to everyone involved in our clients' care.

We are excited to speak to someone with the following…

• High School Diploma or GED
• 2+ years of customer service experience required.
• 1+ years of home healthcare experience preferred.
• Electronic Visit Verification (EVV) system experience preferred.
• Bilingual in English/Spanish, English/French Creolepreferred but not required

PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job: Combination of office work and travel; frequent standing and walking; driving between locations; use of computers and mobile devices; occasional lifting up to 20 lbs.

We live and lead by our Values…

• We treat everyone with dignity and RESPECT
• We earn the TRUST of our members, and each other
• We provide RELIABLE services that open doors
• We serve with courtesy and COMPASSION
• We prioritize SAFETY
• We communicate with purpose and TRANSPARENCY

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.