Care Coordinator Associate

All Metro; Village of Lynbrook (NY); Presencial; USD 20.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental & Vision Insurance

401(k) with a 6% match

Paid Time Off

Employee Assistance Program

Employee Discounts (retail, hotel,food

Voluntary Term Life and AD&D Insurance

Legal Services Insurance

Short-Term and Long-Term Disability

Accident, Critical Illness & Hospital

Descripción de la vacante

All Metro Health Care, a Modivcare Personal Care Service, is seeking a Care Coordinator Associate to ensure patients' care needs are met efficiently. You will manage schedules, communicate with families, and document visits in our system.

Two plus years in customer service and EVV experience are preferred, with bilingual English/Spanish a plus. High school diploma required; home health experience is a plus. Office-based role in Lynbrook, NY, with competitive benefits.

Formación

• High School Diploma or GED.
• 2+ years of customer service experience.
• 1+ years of home healthcare experience preferred.
• EVV system experience preferred.
• Bilingual in English/Spanish, English/French Creole preferred but not required.

Responsabilidades

• Assign field staff schedules and confirm assignments with employees and patients.
• Speak with patients or patient families regarding schedules, call-offs, cancelations, and appointments.
• Document client data and visits in the scheduling system
• Be the backup to the Intake department for receiving and coordinating home care service requests.
• Communication is vital within the office and with everyone involved in our clients' care.

Conocimientos

Customer service

Bilingual (English/Spanish)

Communication

Educación

High School Diploma or GED

Herramientas

EVV system

Scheduling system

Descripción del empleo

All Metro Health Care, a Modivcare Personal Care Service, is looking for aCare Coordinator Associate. You will have the opportunity to make a positive impact on the lives of our patients by ensuring their care needs are met effectively and efficiently.

• Pay:$18.00/Hourly
• Schedule:M-F 8:30AM-5:30PM
• Office Address: 170 Earle Avenue, Lynbrook, NY 11563

Benefits andPerks…

• Medical, Dental & Vision Insurance
• 401(k) with a 6% match
• Paid Time Off
• Employee Assistance Program
• Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
• Voluntary Term Life and AD&D Insurance
• Legal Services Insurance
• Short-Term and Long-Term Disability
• Accident, Critical Illness & Hospital Indemnity Insurance

You will...

• Assign field staff schedules and confirm assignments with employees and patients.
• Speak with patients or patient families regarding schedules, call-offs, cancelations, and appointments.
• Document client data and visits in the scheduling system
• Be the backup to the Intake department for receiving and coordinating home care service requests.
• Understanding that communication is vital within the office as well as to everyone involved in our clients' care.

We are excited to speak to someone with the following…

• High School Diploma or GED
• 2+ years of customer service experience required.
• 1+ years of home healthcare experience preferred.
• Electronic Visit Verification (EVV) system experience preferred.
• Bilingual in English/Spanish, English/French Creolepreferred but not required

PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job: Combination of office work and travel; frequent standing and walking; driving between locations; use of computers and mobile devices; occasional lifting up to 20 lbs.

We live and lead by our Values…

• We treat everyone with dignity and RESPECT
• We earn the TRUST of our members, and each other
• We provide RELIABLE services that open doors
• We serve with courtesy and COMPASSION
• We prioritize SAFETY
• We communicate with purpose and TRANSPARENCY

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.