Scheduling Coordinator: Customer Ops & Support (2nd Shift)

KRE Security; Lenhartsville (PA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

Paid time off

Training & development

Opportunity for advancement

Job summary

KRE Security, LLC is seeking a friendly, organized Scheduling Coordinator to join our administrative team in Hamburg, PA. This full-time, second-shift role focuses on coordinating schedules, responding to staffing needs, and ensuring client locations are properly covered.

You will support employees, supervisors, and management by handling scheduling across multiple client locations and maintaining thorough records. Training and ongoing support are provided to help you grow within the company.

Qualifications

• Excellent customer service and communication skills.
• Friendly, professional, solution-oriented attitude.
• Strong organizational, multitasking, and time-management skills.
• Close attention to detail and accuracy.
• Ability to remain calm and make sound decisions when priorities change.
• Dependable, punctual, and team-oriented.

Responsibilities

• Communicate professionally with employees, supervisors, clients, and management.
• Create, manage, and adjust employee schedules across multiple client locations.
• Handle phone calls, emails, and scheduling updates accurately and promptly.
• Respond to call-offs, shift changes, and urgent staffing needs.
• Coordinate coverage for open shifts.
• Resolve scheduling conflicts using a professional and customer-focused approach.
• Maintain accurate and detailed scheduling records.
• Monitor second-shift operations and communicate important updates to management.
• Use Microsoft 365, Outlook, and Google Workspace.
• Work closely with management and Recruiting to address current and upcoming staffing needs.
• Handle confidential employee and company information professionally.
• Provide clear documentation and passover information for the next shift.

Skills

Customer service

Communication

Organizational skills

Time management

Attention to detail

Decision making

Punctuality

Teamwork

Tools

Microsoft 365

Outlook

Google Workspace

Job description

KRE Security, LLC is seeking a friendly, organized Scheduling Coordinator to join our administrative team in Hamburg, PA. This full-time, second-shift role focuses on coordinating schedules, responding to staffing needs, and ensuring client locations are properly covered.

You will support employees, supervisors, and management by handling scheduling across multiple client locations and maintaining thorough records. Training and ongoing support are provided to help you grow within the company.