Scheduling Coordinator -bilingual in Spanish

Hamaspik of Kings County; Village of Spring Valley (NY); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Flexible spending account

Life insurance

Paid time off

Paid holidays

Training Provided

Job summary

Hamaspik HomeCare in Spring Valley, NY is seeking a full-time Scheduling (PCA) Coordinator to join our dedicated team. This detail-oriented role rewards clear communication and a passion for delivering exceptional patient and caregiver service.

You will coordinate and assign caregivers to openings, ensure accurate payroll processing for the caseload, and proactively address concerns from patients, caregivers, or internal staff while upholding our high service standards in a fast-paced home care

Qualifications

• Previous experience in a home care office setting preferred.
• Exceptional organizational skills and meticulous attention to detail.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities effectively in a fast-paced environment.
• Bilingual in Spanish

Responsibilities

• Serve as the primary point of contact for patients and caregivers, providing prompt, courteous, and professional assistance while ensuring a high standard of customer service.
• Coordinate and assign caregivers to open shifts based on availability, skill set, and patient needs.
• Accurately process payroll for caregivers within the assigned caseload, meeting all deadlines.
• Proactively address and resolve concerns or issues raised by patients, caregivers, or internal team members.

Skills

Bilingual Spanish

Organizational skills

Communication skills

Multitasking

Job description

A growing and reputable Home Care Agency is seeking a full-time Scheduling (PCA) Coordinator to join our dedicated team at our Spring Valley, NY location. This role is ideal for a detail-oriented professional with strong communication skills and a passion for delivering exceptional customer service.

Key Responsibilities

• Serve as the primary point of contact for patients and caregivers, providing prompt, courteous, and professional assistance while ensuring a high standard of customer service.
• Coordinate and assign caregivers to open shifts based on availability, skill set, and patient needs.
• Accurately process payroll for caregivers within the assigned caseload, meeting all deadlines.
• Proactively address and resolve concerns or issues raised by patients, caregivers, or internal team members.

Qualifications

• Previous experience in a home care office setting preferred.
• Exceptional organizational skills and meticulous attention to detail.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities effectively in a fast-paced environment.
• Bilingual in Spanish

Why Join Us?

We are a supportive and collaborative workplace that values our employees’ contributions. As part of our team, you’ll have the opportunity to make a meaningful impact in the lives of patients and caregivers while working in a positive, growth-oriented environment.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Flexible spending account
• Life insurance
• Paid time off
• Paid holidays
• Training Provided

About Us

Hamaspik HomeCare provides a variety of homecare services in the comfort of the patients’ homes. From the shores of Long Island to the Catskills Region, Hamaspik HomeCare has garnered an impressive reputation as the homecare agency of choice. Licensed by the NYS Department of Health and accredited by the Joint Commission, Hamaspik HomeCare has become known for its legendary support and extraordinary caring. As a member of NYSHA, we are an integral part of its aim to provide health and human service assistance to all New Yorkers.