Scheduling Coordinator (Behavioral Health Services)

Fairview Health Services; Minneapolis (MN); On-site; USD 25,000 - 30,000; Full time

Job summary

Fairview Health Services in Minneapolis, MN is seeking a Scheduling Coordinator to facilitate access to services, tests, and procedures under the direction of care providers. The role includes registration, scheduling, and clerical tasks to support patient flow and information exchange.

The position emphasizes coordinating services across departments, handling multiple phone lines, and maintaining accurate schedules.

Qualifications

• Preferred: vocational training/certificate in medical receptionist, office management and technology, administrative specialist, etc.

Responsibilities

• Acquires vital consent from patient for medical records, authorization for evaluations, procedures, treatment programs, therapies, etc., from managed care plans and other payers.
• Communicates with patient, staff and referring physician regarding authorization decisions.
• Schedules services such as tests, procedures, follow‑up visits and any other services the patient may require as taken from Doctor’s orders.
• Produces efficient and accurate schedules and associated reports.
• Records and updates schedule changes accurately.
• Monitors discharge status of patient, discharges patients and coordinates discharge communication procedures to referring physician.
• Responsible for answering of multiple telephone lines and looking after the caller’s needs quickly and thoroughly.
• Participates actively in department decision‑making, coordinating patients schedules for multiple subject areas.

Job description

Job Overview

Bring Your Possibilities to Fairview
At Fairview, we believe in the power of possibility — within ourselves, our teams, and the communities we serve. We believe that leadership isn’t just a title — it’s a mindset we all share. Whether you’re providing hands‑on care, innovating behind the scenes, or supporting those who do, your work matters.

This position is approved for 80 hours per two weeks.

The Scheduling Coordinator is responsible for serving patients, providers, and staff in facilitating access to services, tests, procedures, etc. at the direction of the care provider. The Scheduling Coordinator coordinates the flow and exchange of information related to patients’ activity and performs registration and scheduling functions, as well as other clerical functions that meet the needs of scheduling.

Job Expectations:

• Acquires vital consent from patient for medical records, authorization for evaluations, procedures, treatment programs, therapies, etc., from managed care plans and other payers.
• Communicates with patient, staff and referring physician regarding authorization decisions.
• Schedules services such as tests, procedures, follow‑up visits and any other services the patient may require as taken from Doctor’s orders.
• Produces efficient and accurate schedules and associated reports.
• Records and updates schedule changes accurately.
• Monitors discharge status of patient, discharges patients and coordinates discharge communication procedures to referring physician.
• Responsible for answering of multiple telephone lines and looking after the caller’s needs quickly and thoroughly.
• Participates actively in department decision‑making, coordinating patients schedules for multiple subject areas.

Preferred:

Vocational training/certificate in any of the following areas: medical receptionist, office management and technology,

administrative specialist, etc.

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short‑term and long‑term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link foradditional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual’s pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign‑on bonus, the bonus program that approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status