Scheduling Coordinator- Float (Behavioral Support Services)

Fairview Health Services; Minneapolis (MN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Life insurance

Disability insurance

Paid time off

Sick time

Tuition reimbursement

Retirement plan

Earned wage access

Job summary

Fairview Health Services seeks a Scheduling Coordinator to facilitate access to services, tests, and procedures under the direction of care providers. The role involves patient registration, scheduling, and managing information flow across departments, with a focus on timely, accurate coordination.

Responsibilities include handling multiple phone lines, updating schedules, and coordinating discharge communications with physicians.

Qualifications

• Experience in scheduling and medical office operations.
• Strong communication and organizational skills.
• Ability to handle multiple tasks and prioritize efficiently.

Responsibilities

• Facilitate access to services, tests, procedures, and appointments as directed by care providers.
• Coordinate flow of information related to patients’ activity and perform registration and scheduling tasks.
• Handle multiple telephone lines and address caller needs quickly and thoroughly.
• Produce efficient and accurate schedules and associated reports.
• Record and update schedule changes accurately.
• Monitor discharge status and coordinate discharge communications to referring physicians.
• Participate in department decision-making and coordinate multi- area patient scheduling.

Skills

Communication skills

Scheduling experience

Customer service

Phone etiquette

Records management

Education

Vocational training certificate in medical receptionist or related

Tools

Scheduling software

Job description

Job Overview

Bring Your Possibilities to Fairview
At Fairview, we believe in the power of possibility - within ourselves, our teams, and the communities we serve. We believe that leadership isn't just a title - it's a mindset we all share. Whether you're providing hands-on care, innovating behind the scenes, or supporting those who do, your work matters.

This position is approved for 80 hours per two weeks.

The Scheduling Coordinator is responsible for serving patients, providers, and staff in facilitating access to services, tests, procedures, etc. at the direction of the care provider. The Scheduling Coordinator coordinates the flow and exchange of information related to patients' activity and performs registration and scheduling functions, as well as other clerical functions that meet the needs of scheduling.

Job Expectations:

• Acquires vital consent from patient for medical records, authorization for evaluations, procedures, treatment programs, therapies, etc., from managed care plans and other payers.
• Communicates with patient, staff and referring physician regarding authorization decisions.
• Schedules services such as tests, procedures, follow-up visits and any other services the patient may require as taken from Doctor's orders.
• Produces efficient and accurate schedules and associated reports.
• Records and updates schedule changes accurately.
• Monitors discharge status of patient, discharges patients and coordinates discharge communication procedures to referring physician.
• Responsible for answering of multiple telephone lines and looking after the caller’s needs quickly and thoroughly.
• Participates actively in department decision-making, coordinating patients schedules for multiple subject areas.

Preferred:

Vocational training/certificate in any of the following areas: medical receptionist, office management and technology,

administrative specialist, etc.

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status