Scheduling Coordinator

Dignity Health; Stockton (CA); On-site; USD 46,000 - 52,000; Full time

Job summary

Dignity Health's St. Joseph’s Medical Center in Stockton, CA is seeking a Scheduler to orchestrate patient and provider appointments, ensuring efficient care workflows.

You will coordinate multiple provider schedules for procedures, verify insurance information, and deliver exceptional in-clinic and phone support. Ideal candidates have 2–4 years in a hospital setting and at least 1 year as a procedural scheduler on a computerized system.

Qualifications

• High School graduate or GED.
• 2–4 years' experience in hospital or medical environment.
• 1 year experience as a procedural scheduler (radiology, surgery, cath lab, etc) on a computerized scheduling system.

Responsibilities

• Schedule patient appointments and coordinate multiple provider schedules for medical procedures, tests, and studies.
• Gather and verify patient insurance and documentation, process reports, and provide customer service to patients via phone and in-clinic assistance.
• Maintain accurate records and ensure timely scheduling by effectively communicating and resolving scheduling conflicts.

Skills

Attention to detail

Multitasking

Communication

Education

High School Diploma / GED

Tools

Scheduling software

Job description

Job Summary and Responsibilities

As our Scheduler, you will orchestrate a seamless and efficient care process for patients and providers by coordinating appointments and managing schedules.

Every day you will schedule patient appointments and coordinate multiple provider schedules for medical procedures, tests, and studies. You'll ensure timely scheduling through effective communication, accurately gather and verify patient insurance and documentation, process reports, and provide exceptional customer service to patients via phone and in-clinic assistance.

To be successful in this role, you will demonstrate strong attention to detail, multitasking abilities, and excellent communication and reasoning skills to manage scheduling complexities and patient inquiries, always striving for accuracy and efficiency.

• Demonstrates the ability to safely and competently perform tasks and procedures according to Medical Center policy and procedure. Including, but not limited to:
• Maintains accurate procedure appointment schedule, including making the necessary adjustments for errors, conflicts and emergencies as required.
• Receives, screens and handles telephone calls appropriately. This includes scheduling appointments and giving necessary instructions.
• Accurately prepares and distributes the schedule to appropriate personnel ensuring accuracy.
• Maintains accurate record keeping filing systems on Quality Assurance.
• Orders and maintains the necessary medical supplies necessary to perform duties.

Job Requirements

Required

• High School Graduate or GED
• Minimum two to four (2-4) years' experience in hospital or medical environment
• Minimum of one year experience as a procedural scheduler (radiology, surgery, cath lab, etc) on a computerized scheduling system

Preferred

• Other Medical training emphasis

Where You'll Work

Founded in 1899, Dignity Health - St. Joseph’s Medical Center is a 355-bed, acute care, nonprofit hospital located in Stockton, California. Serving over 125,000 patients annually, the hospital offers a full complement of services including a Level III NICU, cancer care, heart care, and a family birth center. Additionally, St. Joseph’s Medical Center has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation. It is a Joint Commission-certified Primary Stroke Center and was named one of America’s 250 Best Hospitals by Healthgrades in 2026.

One Community. One Mission. One California (https://youtu.be/RrPuiSnALJY?si=pvQgPZ6ZWZM60TPV)

Pay Range

$33.14 - $37.39 /hour

We are an equal opportunity/affirmative action employer.