Medical Scheduling & Care Coordination Specialist

St Josephs Medical Center; United States; Vor Ort; USD 28.000 - 39.000; Vollzeit

Zusammenfassung

Dignity Health - St. Joseph's Medical Center in Stockton, CA is seeking a Scheduler to coordinate patient appointments and provider schedules for procedures, tests, and studies. You will verify insurance and documents, communicate effectively, and deliver outstanding customer service in-clinic and by phone.

The role requires attention to detail, multitasking, and clear communication to manage scheduling complexities and inquiries, while upholding Medical Center policies and procedures.

Qualifikationen

• High School Graduate or GED.
• 2–4 years' experience in hospital or medical environment.
• Minimum 1 year experience as a procedural scheduler on a computerized scheduling system (radiology, surgery, cath lab, etc)

Aufgaben

• Schedule patient appointments and coordinate multiple provider schedules for procedures, tests, and studies.
• Ensure timely scheduling through effective communication; verify patient insurance and documentation.
• Provide exceptional customer service to patients via phone and in-clinic assistance.
• Demonstrates the ability to safely and competently perform tasks per Medical Center policy and procedure.
• Maintain accurate procedure appointment schedules and adjust for errors, conflicts, and emergencies as required.
• Receive, screen and handle telephone calls; schedule appointments and give necessary instructions.
• Prepare and distribute schedules to appropriate personnel ensuring accuracy.
• Maintain filing systems on Quality Assurance.
• Order and maintain necessary medical supplies to perform duties.

Kenntnisse

Attention to detail

Multitasking

Communication skills

Reasoning skills

Ausbildung

High School Diploma or GED

Jobbeschreibung

Dignity Health - St. Joseph's Medical Center in Stockton, CA is seeking a Scheduler to coordinate patient appointments and provider schedules for procedures, tests, and studies. You will verify insurance and documents, communicate effectively, and deliver outstanding customer service in-clinic and by phone.

The role requires attention to detail, multitasking, and clear communication to manage scheduling complexities and inquiries, while upholding Medical Center policies and procedures.