Scheduling Coordinator

Remote Area Medical; Rockford (TN); On-site; USD 32,000 - 45,000; Full time

Job summary

Remote Area Medical is seeking a CORE Scheduling Coordinator to support the Operations Team with clerical, administrative, and scheduling projects for CORE Volunteers.

You will maintain volunteer calendars, respond to inquiries, track assignments, and prepare reports to help ensure efficient volunteer operations and strong collaboration with the team.

Qualifications

• High School Diploma or equivalent work experience.
• Ability to display tact, kindness, and empathy when scheduling volunteers from diverse backgrounds.

Responsibilities

• Builds and maintains healthy relationships with supervisor, staff, volunteers and partners.
• Maintains and updates assignments for CORE Volunteers.
• Maintains calendars and agendas for CORE and team meetings.
• Monitors volunteer email for routing and information collection.
• Screens phone calls and redirects to appropriate CORE team member.
• Develops reports of volunteer staffing needs for clinical operations.
• Assesses volunteers' qualifications to match assignments.
• Collaborates with Senior Volunteer Coordinator for booking CORE travel.
• Ensures accurate information is disseminated to CORE volunteers.
• Prepares correspondence and documents of scheduling processes.
• Answers scheduling inquiries via email and phone.
• Maintains tracking of inventory and assists in disseminating CORE supplies.
• Assists with database management and record keeping of CORE Volunteer information.
• Assists with monthly volunteer Newsletter scheduling and subscriptions.
• Assists in tracking project timelines and meeting reminders.

Skills

Empathy

Organization

Communication

Administrative skills

Education

High School Diploma or equivalent

Job description

The CORE Scheduling Coordinator reports directly to the Senior Volunteer Coordinator (CORE) and serves on the Operations Team. This position leverages organization skills and critical thinking to aid in general clerical, administrative, and scheduling projects related to CORE Volunteers.

Job Responsibilities

• Builds and maintain healthy strategic relationships with direct supervisor, personnel,volunteers and partners that would benefit department and organizational objectives
• Maintains and updates assignments for CORE Volunteers
• Maintains and updates calendars and agendas for CORE and team meetings.
• Monitors the CORE volunteer email for reading and routing correspondence, collecting information, and managing assignments
• Screens phone calls and redirects to appropriate CORE team member
• Develops reports of volunteer staffing needs related to clinical operations and delivers to appropriate staff
• Assesses a CORE volunteer’s qualifications and experience to determine the most appropriate CORE volunteer for a given assignment
• Collaborates with Senior Volunteer Coordinator (CORE) for booking CORE travel
• Ensures accurate information/updates are disseminated to CORE volunteers
• Prepares correspondence and documents of scheduling processes
• Answers scheduling inquiries via email and phone
• Maintains accurate tracking of inventory and assists Volunteer Coordinators in disseminating CORE supplies
• Assists with database management and record keeping of CORE Volunteer information
• Assists with monthly volunteer Newsletter scheduling and subscriptions
• Assists in distribution and record keeping of CORE Feedback Surveys
• Assists in tracking project timelines
• Sends out meeting reminders, confirmations, or cancellations as needed
• Performs basic bookkeeping duties as needed to include expensing, reimbursing, and submitting mileage
• Relies on experience and judgment to plan and accomplish goals, performing a variety of tasks as directed by the department head
• Clerical and Administrative duties as indicated
• Performs tasks and duties as directed by management

Job Requirements

• High School Diploma or equivalent work experience
• Ability to display tact, kindness, and empathy when scheduling volunteers from diverse backgrounds

Physical Requirements

• Must be able to stand/sit for extended periods of time
• Must be able to lift 20lbs
• Must have a valid driver’s license and be willing to drive RAM vehicles
• Must be proficient in verbal, nonverbal, and written communication skills