Scheduling Coordinator

CareBuilders at Home; Pittsburgh (Allegheny County); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Health savings account

Paid time off

Retirement plan

Vision insurance

Job summary

CareBuilders at Home in Pittsburgh is seeking a Scheduling Coordinator to organize caregiver and client schedules, ensure complete coverage, and match caregivers to clients based on availability and preferences.

The role emphasizes clear communication, meticulous record-keeping, and collaboration with the care management team to align schedules with care plans. In-person work offers competitive compensation and comprehensive benefits.

Qualifications

• Bachelor's degree preferred in a related field.
• Experience in scheduling or coordination roles, preferably in healthcare.
• Strong organization and time management with attention to detail.
• Excellent written and verbal communication; proficient with scheduling software.
• Ability to work independently and as part of a team.

Responsibilities

• Coordinate and manage the schedules of caregivers and clients, ensuring optimal coverage and client satisfaction.
• Match caregivers with clients based on availability, skills, and client preferences.
• Maintain accurate and up-to-date records of caregiver availability, client preferences, and schedule changes.
• Communicate with caregivers and clients to confirm shifts and provide updates.
• Collaborate with the care management team to reflect client care plans in schedules.
• Monitor and address scheduling issues promptly and effectively.
• Assist in the recruitment and onboarding process of new caregivers.
• Provide exceptional customer service to clients and caregivers.
• Maintain confidentiality of all client and caregiver information.

Skills

Scheduling experience

Organizational skills

Time management

Attention to detail

Communication skills

Scheduling software proficiency

Independent and team work

Empathetic attitude

Education

Bachelor's degree preferred in a related field

Tools

Scheduling software

Job description

CareBuilders at Home is a leading non-medical home care agency dedicated to providing exceptional care and support to seniors and individuals with disabilities in the comfort of their own homes. We are committed to enhancing the quality of life for our clients by offering personalized care plans and compassionate services. Our team of dedicated professionals strives to make a positive impact on the lives of those we serve.

Job Summary:

We are seeking a highly organized and detail-oriented Scheduling Coordinator to join our team. The Scheduling Coordinator will play a crucial role in ensuring the smooth operation of our agency by efficiently managing and coordinating the schedules of our caregivers and clients. This position requires excellent communication skills, strong attention to detail, and the ability to multitask effectively.

Responsibilities:

• Coordinate and manage the schedules of caregivers and clients, ensuring optimal coverage and client satisfaction.
• Match caregivers with clients based on their skills, availability, and client preferences.
• Maintain accurate and up-to-date records of caregiver availability, client preferences, and schedule changes.
• Communicate with caregivers and clients to confirm shifts, address scheduling conflicts, and provide necessary updates.
• Collaborate with the care management team to ensure that client care plans are accurately reflected in the schedules.
• Monitor and address any scheduling issues or concerns promptly and effectively.
• Assist in the recruitment and on-boarding process of new caregivers.
• Provide exceptional customer service to clients and caregivers, addressing any inquiries or concerns in a timely manner.
• Maintain confidentiality of all client and caregiver information.

Qualifications:

• Bachelor's Degree preferred in a related field
• Proven experience in scheduling or coordination roles, preferably in a healthcare or home care setting.
• Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
• Strong attention to detail and accuracy in maintaining schedules and records.
• Exceptional communication skills, both written and verbal.
• Proficient in using scheduling software and other relevant computer applications.
• Ability to work independently and as part of a team, demonstrating flexibility and adaptability.
• Compassionate and empathetic nature, with a genuine desire to make a positive impact on the lives of others.

Benefits:

• Competitive salary based on experience and qualifications.
• Comprehensive health insurance package.
• Paid time off and holidays.
• Ongoing training and professional development opportunities.
• Supportive and collaborative work environment.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Carebuilders at Home is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.