Scheduling Coordinator

Triangle Family Dentistry; North Carolina; Hybrid; USD 25,000 - 33,000; Full time

Job summary

Triangle Family Dentistry in Pittsboro, NC is seeking a Scheduling Coordinator to join our high-energy, patient-focused dental team. You will check out patients, collect balances, review the schedule, make appointments, and answer phones while coordinating with insurance companies.

You may review treatment plans, serve as backup to other front office roles, and use Dentrix Practice Management software to enter data and update patient records.

Qualifications

• Experience in dental front office preferred.
• Strong communication and organizational skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Check out patients and collect payments.
• Review schedule and make appointments.
• Answer phones and call insurance companies.
• Review treatment plans and serve as backup to other front office positions.

Job description

Triangle Family Dentistry, 50 Lifestyle Place, Pittsboro, North Carolina, United States of America

Job Description

Posted Friday, September 4, 2026 at 4:00 AM

At Triangle Family Dentistry in Pittsboro, our dental family is seeking a candidate to join us in our high energy and fun office with an emphasis on relationships with our team members and patients all the while caring for our loyal family of patients in a positive work environment. Our owners are actively involved in day-to-day operations and patient care. If you are looking to join a team that feels like family and performs at a high level, with personal and professional integrity, look no further! The ideal candidate will be a team player that is professional, patient and kind, and strong work ethic. Come and utilize your skills to the fullest potential & be part of a fun, patient focused practice.

Position Summary:

The Scheduling Coordinator will be responsible for checking out patients and collecting outstanding balances, reviewing the schedule, and making appointments, and answering the phones and calling insurance companies. There may be other tasks required as necessary that fall outside of the typical Scheduling Coordinator role. Examples include reviewing treatment plans and serving as the backup to other front office positions.

Responsibilities:

• Answering phone calls, creating appointments for both new and existing patients
• Collect all monies due for services rendered
• Call insurance companies to get accurate benefit breakdowns and enter all info into Practice Management Software (Dentrix)
• Review/audit patients and update status in Dentrix
• Review upcoming schedules for accuracy of appointments and frequency limitations
• Determine dental benefit eligibility, limitations, and payment estimates necessary to facilitate financial arrangements
• Confirm appointments not confirmed through Yapi software
• Scan EOB’s and call doctors to request updated Pano x-rays
• Create dental claims and electronically send each day