FullTime Receptionist Scheduler

Cunico Health and Wellness; Newton (NJ); On-site; USD 24,796 - 33,062; Full time

Job summary

Cunico Health and Wellness in New Jersey is seeking a friendly and organized front desk receptionist to greet patients and manage the busy reception area. This full-time role includes heavy scheduling and coordinating patient appointments, with occasional evenings until 7 PM, Monday to Friday.

You will answer calls and emails with professionalism, operate front desk software, and support daily office functions while ensuring a warm, welcoming environment for patients and visitors.

Qualifications

• Excellent communication and customer service abilities.
• Ability to stay composed in high-pressure situations.
• Strong computer skills and comfort with software systems.
• Detail-oriented with quick learning in a fast-paced environment.

Responsibilities

• Coordinate and manage patient appointments.
• Answer phone calls and emails professionally.
• Assist with data entry, paperwork organization, and copying.
• Welcome visitors and provide information/directions.
• Ensure front desk security by following sign-in procedures.

Skills

Communication skills

Customer service

Professionalism under pressure

Computer skills

Fast learner

Attention to detail

Adaptability

Job description

We are looking for a friendly and organized individual to assist with our busy reception area and perform tasks such as greeting patients and answering phones with excellent customer service. Heavy scheduling. As the welcoming face of our medical office, you will play a crucial role in ensuring a positive experience for our patients and visitors. In this dynamic role, you will warmly greet each visitor, ensuring that they feel at ease upon arrival. Your responsibilities will also include managing front desk operations, which involve forwarding phone calls and coordinating patient schedules with care and precision. This full-time position may require some evenings until 7 PM, allowing for flexibility in your schedule. M-F.

Responsibilities

• Skillfully coordinate and manage patient appointments
• Answer phone calls and emails with professionalism and clarity, providing relevant information to the appropriate staff members
• Perform additional administrative tasks as needed, including data entry, paperwork organization, and copying, to support the office's daily functions
• Welcome every employee, patient, and visitor with a warm smile and offer information and direction as needed
• Ensure the security of the front office by following sign-in procedures for all visitors

Qualifications

• Good communication skills and customer service
• Proven ability to remain composed and professional in high-pressure situations
• Strong computer and technology skills to navigate various software systems
• Quick learner who thrives in a fast-paced environment
• Ability to learn and adapt quickly to changing situations
• Good attention to detail

Compensation

• $18+ per hour based on experience