Scheduling Coordinator

Synergy HomeCare; East Haven (CT); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay ranges

Paid earned vacation

401K

PayActive (same day pay)

Job summary

Synergy HomeCare in the United States seeks a Scheduling Coordinator to match caregivers with clients, manage caregiver availability, and document caregiver skills for effective client matching.

The role emphasizes strong communication, time management, and customer service, with an autonomous, learning-focused mindset and opportunities to grow within a national home care network.

Qualifications

• Experience in a home care setting preferred.
• Exceptional customer service and communication skills.
• Strong time management and organizational abilities.

Responsibilities

• Schedule caregivers with clients and communicate to all parties.
• Confirm and update caregiver availability including vacations and holidays.
• Document caregiver skills to ensure strong client matching.
• Follow up with new caregiver hires to explain scheduling process.
• Establish rapport with caregivers and clients.

Skills

Customer service

Time management

Communication

Autonomy

Education

High school diploma

Job description

Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their terms, in their own homes. And that starts with compassionate, care-minded people like YOU! When you join the SYNERGY HomeCare team as a Scheduling Coordinator, you will feel appreciated, recognized, and rewarded.

Do you:

• Enjoy serving others?

• Place importance on details in your work?

• Excel at matching caregivers with clients?

• Enjoy building relationships with clients and caregivers?

We have an opening for a Scheduling Coordinator who can answer yes to these questions. At SYNERGY HomeCare we create a world of care at home for all, which means you will have the opportunity to support a dedicated team who cares for a wide variety of people; spanning all ages and all abilities. We are seeking a Scheduling Coordinator to join our independently owned and operated national agency.

Intake Coordinator Benefits include:

• Competitive pay ranges

• Paid earned vacation

• 401K

• PayActive (same day pay)

Scheduling Coordinator Primary Responsibilities:

• Schedule caregivers with clients and communicate to all parties

• Confirm and update caregiver availability including vacation, sick time, and holidays

• Document skills and attributes of caregivers to ensure strong matching to clients

• Follow up with new caregiver hires to explain the scheduling process

• Establish a great rapport with caregivers and clients

Scheduling Coordinator Requirements:

• Experience – One year experience in a home care setting preferred

• Education – High school diploma

• Skills – Exceptional customer service skills, time management skills, excellent communication skills

• Characteristics – This is an autonomous position, so we’re looking for individuals that are self-motivated and willing to learn.