Scheduling Coordinator

Nexus Employment Solutions; Chicago (IL); On-site; USD 40,000 - 52,000; Full time

Job summary

Marriott International is seeking a banquet coordinator/host(ess) to greet groups before events, read banquet orders, and coordinate setup and guest needs. You will respond to special arrangements, follow up to ensure compliance, and uphold safety and confidentiality policies.

duties include welcoming guests with professional communication, answering calls, and maintaining positive team relationships to ensure seamless function execution.

Qualifications

• High school diploma or GED required.
• Minimum 1 year related work experience.
• No supervisory experience required.
• No license or certification required.

Responsibilities

• Meet group coordinator/host(ess) before functions, introduce people, ensure arrangements are agreeable.
• Read and analyze banquet event orders to gather guest information, determine setup, timeline, and guest needs (buffets, action stations).
• Respond to and fulfill special banquet event arrangements and follow up to ensure compliance.
• Follow all Marriott policies on safety, security, confidentiality, and asset protection; report incidents as needed.
• Welcome guests, use professional language, answer phones with proper etiquette, and maintain positive relationships with colleagues.

Skills

Guest service

Communication

Teamwork

Professional demeanor

Education

High school diploma or GED

Job description

Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.